Blackmagic Forum

Hello

Ours has never been up 100%, fully charged it never went up 75% (it showed 98% then drops directly to 75%)
and this from the start.
anybody has the same battery behavior?

thanks
best
K

Submit a complaint to the reseller and ask for a replacement ASAP,
If they give you any scuff or fluffy weak and spineless excuses, contact BMD using these contacts
http://www.blackmagicdesign.com/company/

thanks i just wrote to the Europe contact.
i'm gonna ask the shop too.
We didn't shoot more than 1h30min since we bought it.

krikorola wrote:Hello

Ours has never been up 100%, fully charged it never went up 75% (it showed 98% then drops directly to 75%)
and this from the start.
anybody has the same battery behavior?

thanks
best
K

Mine only ever says 100% when plugged in. As soon as I unplug it it turns to 75%. I think it has to do with the limited percentage options (25%, 50%, 75%, 100%). I suspect once they update the firmware to smaller increments we'll see 99%, 95%, etc.

Brian@202020 wrote:Mine only ever says 100% when plugged in. As soon as I unplug it it turns to 75%. I think it has to do with the limited percentage options (25%, 50%, 75%, 100%). I suspect once they update the firmware to smaller increments we'll see 99%, 95%, etc.

How long does it last?
we experienced very short times shooting Pro Res Cinema mode (under 30 minutes)

krikorola wrote:

Brian@202020 wrote:Mine only ever says 100% when plugged in. As soon as I unplug it it turns to 75%. I think it has to do with the limited percentage options (25%, 50%, 75%, 100%). I suspect once they update the firmware to smaller increments we'll see 99%, 95%, etc.

How long does it last?
we experienced very short times shooting Pro Res Cinema mode (under 30 minutes)

Honestly I never tested it, since I will always be attaching a V-Mouny battery. I'll charge it up and time it today or tomorrow and report back.

Battery says 100 percent after a full charge on the wall or IDX, that will last about 15 minutes of straight use before it sinks to 75.

Even at 25 and 10 percent, however, there's a lot of time left. I've been able to get about an hour and fifteen of usage out of a full charge.

Battery indicator is a bit strange.

Kholi wrote:Battery says 100 percent after a full charge on the wall or IDX, that will last about 15 minutes of straight use before it sinks to 75.

Even at 25 and 10 percent, however, there's a lot of time left. I've been able to get about an hour and fifteen of usage out of a full charge.

Battery indicator is a bit strange.

Wow I only ran it two short times without a V-Mount battery and as soon as it was unplugged it went to 75%. I'm Charging now to test. Kholi in your experience how long does it take to charge?

Also Kholi you have both the EF and MFT models right? Can you confirm both will stay at 100% for a while before it drops to 75%? Also are you on the latest public firmware?

I had all these problems from the start.. ever since i got the camera. It maybe a firmware issue like someone else said but I'm plugged into the wall most of the time, so it really doesn't bother me much.. the design of the plug is what is bothersome!

Blien wrote:I had all these problems from the start.. ever since i got the camera. It maybe a firmware issue like someone else said but I'm plugged into the wall most of the time, so it really doesn't bother me much.. the design of the plug is what is bothersome!

I've been thinking of getting one of these and power the BMCC and everything else plugged into my battery plate with it.

http://www.adorama.com/IDXNBVXLR.html

krikorola wrote:

Brian@202020 wrote:Mine only ever says 100% when plugged in. As soon as I unplug it it turns to 75%. I think it has to do with the limited percentage options (25%, 50%, 75%, 100%). I suspect once they update the firmware to smaller increments we'll see 99%, 95%, etc.

How long does it last?
we experienced very short times shooting Pro Res Cinema mode (under 30 minutes)

Update: I get 65 minutes on standby. I believe I'm supposed to get 90 minutes on standby. I'm going to talk to support and let you know what that say.

Heard back from BMD. Mine has to go back.

I don't have any news from BM, i wrote to the UK contact. yesterday we made a little test, 15 minutes on no shooting, and 5 minutes shooting, Camera show 50% battery.
i don't think this is normal.

Blien wrote:I had all these problems from the start.. ever since i got the camera. It maybe a firmware issue like someone else said but I'm plugged into the wall most of the time, so it really doesn't bother me much.. the design of the plug is what is bothersome!

Why make a camera with a built in battery if we can't use it properly?
A removable battery would really have been wiser.
We have external XP8000 batteries, but still this needs to be addressed and fixed.

krikorola wrote:I don't have any news from BM, i wrote to the UK contact.

It can take a few business days for them to reply to the general email. If you'd like to speak to someone urgently, your best bet is to give them a call or to speak with your reseller. The UK support number is +44(0) 1565 830049.

Got mine back today and it goes up to 100%. I haven't done a test yet, but it looks like it was fixed. Thanks BMD.

krikorola wrote:

Blien wrote:I had all these problems from the start.. ever since i got the camera. It maybe a firmware issue like someone else said but I'm plugged into the wall most of the time, so it really doesn't bother me much.. the design of the plug is what is bothersome!

Why make a camera with a built in battery if we can't use it properly?
A removable battery would really have been wiser.

It would also be more expensive. Look at the latest macbooks for example...

Tamerlin wrote:

krikorola wrote:

Blien wrote:I had all these problems from the start.. ever since i got the camera. It maybe a firmware issue like someone else said but I'm plugged into the wall most of the time, so it really doesn't bother me much.. the design of the plug is what is bothersome!

Why make a camera with a built in battery if we can't use it properly?
A removable battery would really have been wiser.

It would also be more expensive. Look at the latest macbooks for example...

Tthe latest macbook battery system is quite efficient. not to mention it is not so hard to replace it.
But honestly i don't see the point in comparing a computer and a camera.
Apple is making non removable batteries mostly because of their change in warranty behavior, they don't want to have spare parts available anymore. Now most of the time they go for a full exchange of products, this way they don't have to stock plenty of spares which on the overall represent more investment.

krikorola wrote:
But honestly i don't see the point in comparing a computer and a camera.

A camera is a computer with a lens mount and a sensor.

Apple is making non removable batteries mostly because of their change in warranty behavior, they don't want to have spare parts available anymore. Now most of the time they go for a full exchange of products, this way they don't have to stock plenty of spares which on the overall represent more investment.

They're making non-removable parts because it's cheaper to manufacture than user-removable parts. Hence the new tower, with its Thunderbolt-only expansion approach, rather than slots like on traditional computers. It's to reduce manufacturing cost, pure and simple. The same with the built-in and not user replaceable battery in the BMCC and the MacBook Pro. Not being user replaceable also facilitates a smaller chassis design.

Tamerlin wrote:

krikorola wrote:
But honestly i don't see the point in comparing a computer and a camera.

A camera is a computer with a lens mount and a sensor.

Apple is making non removable batteries mostly because of their change in warranty behavior, they don't want to have spare parts available anymore. Now most of the time they go for a full exchange of products, this way they don't have to stock plenty of spares which on the overall represent more investment.

They're making non-removable parts because it's cheaper to manufacture than user-removable parts. Hence the new tower, with its Thunderbolt-only expansion approach, rather than slots like on traditional computers. It's to reduce manufacturing cost, pure and simple. The same with the built-in and not user replaceable battery in the BMCC and the MacBook Pro. Not being user replaceable also facilitates a smaller chassis design.

Sure a Camera is a computer with a lens but it's not the same use in the end.
i don't care much for a computer with a removable battery, but for a camera it's nonsense.

Regarding apple, I agree with you regarding design/cost, it all started with the iPod/iphone. The no spare parts thing is a mix of the two reasons, because apart from design, exchanging a full computer vs stocking loads of parts cost less money, even more now with the faster evolution of products.

Tamerlin wrote:

krikorola wrote:
But honestly i don't see the point in comparing a computer and a camera.

A camera is a computer with a lens mount and a sensor.

Apple is making non removable batteries mostly because of their change in warranty behavior, they don't want to have spare parts available anymore. Now most of the time they go for a full exchange of products, this way they don't have to stock plenty of spares which on the overall represent more investment.

They're making non-removable parts because it's cheaper to manufacture than user-removable parts. Hence the new tower, with its Thunderbolt-only expansion approach, rather than slots like on traditional computers. It's to reduce manufacturing cost, pure and simple. The same with the built-in and not user replaceable battery in the BMCC and the MacBook Pro. Not being user replaceable also facilitates a smaller chassis design.

I'm not addressing the top quote but I'll leave it there for relevance.
Apple using non-removable parts isn't necessarily about cost, it stops imitation parts (which in turn helps them guarantee product integrity) and it closes their system environment raising their potential stability. I'd also like to point out that Apple's new Mac Pro design would be far more costly with its design but it allows for the top 2 points to apply more than ever.
Non-removable batteries in BMD's case would be about cost (or perhaps the idea that it's primarily an on-set AC powered camera?)

Jace Ross wrote:...
Non-removable batteries in BMD's case would be about cost (or perhaps the idea that it's primarily an on-set AC powered camera?)

More than cost being the determining factor for BMD, I think it reflects how they see their cameras being used typically.

The BMPCC design encourages use of the camera without much of a rig or no rig so the battery is removable to encourage that perceived compactness and agility rather than being tethered to AC power or external batteries.

The BMCC and BMPC4K pretty much assume most of the time there will either be AC power to a camera on a tripod or external batteries on an extensive camera rig on a stabilizer or tripod/monopod. In that case using external batteries, the internal battery should be thought of as an UPS, uninterruptible power supply for 90 minutes while you get the shot you needed or while you replace an external battery. Nice to have the UPS and see it as a feature.

Rick Lang
Sent from my iPad using Tapatalk HD

mine can go down from 100% down to 0% within 25 minutes, i don't know how to deal with this
any solution to this

Juniortony
Malaysia
MFT BMCC

Christine Peterson wrote:

krikorola wrote:I don't have any news from BM, i wrote to the UK contact.

It can take a few business days for them to reply to the general email. If you'd like to speak to someone urgently, your best bet is to give them a call or to speak with your reseller. The UK support number is +44(0) 1565 830049.

Christy please give us your opinion regarding bmcc battery issue