- Posts: 12
- Joined: Mon Jul 12, 2021 4:38 pm
- Real Name: Jason Lewis
I would be grateful for any assistance. Most of the threads on this topic seem to be for older versions, so I thought that it would be okay to start a new thread for this one.
This is a new machine and I’ve been stuck for weeks. I’m 99% sure that I was able to run Resolve once when I first installed the application. I remember starting the application and looking around the menus before shutting it down and then continuing to install other applications. Later, when I actually tried to use Resolve, it would always get stuck at “LOADING FAIRLIGHT ENGINE.” I don’t have any Resolve work saved on this machine, so I was able to completely purge all Blackmagic data between re-installs.
I have uninstalled and reinstalled it over a dozen times.
Most uninstalls included deleting various Black Magic folders including:
.........\Documents\Blackmagic Design\
.........C:\Program Files\Blackmagic Design\
.........C:\Users\{user}\AppData\Roaming\Blackmagic Design
Hyper-V is OFF (according to Windows features)
I tried various installation options, starting without the Fairlight options, and later with them. Nothing changed.
I have NOT manually deleted anything from the registry during uninstalls
I have uninstalled and reinstalled video drivers
I have uninstalled and reinstalled chipset drivers
Two of my log files can be retrieved here (remove the space before “org”):
nomoon. org/resolve/DaVinci-Resolve-logs-20210616_164532.zip
nomoon. org/resolve/DaVinci-Resolve-logs-20210712_105820.zip
nomoon .org/resolve/DaVinci-Resolve-logs-20210720_160604.zip (edit: added this 7/20/2021)
Windows NFO file here (remove the space before “org”): (please let me know when you've downloaded it so that I can delete it)
nomoon. org/resolve/WindowsNFO.NFO
System Info:
=================================================
CPU: AMD 5950x
GPU: Gigabyte R7 360 OC (AMD chip) This card ran okay with Resolve on my old machine.
RAM: 128 GB
MB: Gigabyte x570 Aorus Master
OS: Windows 10 Pro, Version 21H1, Build 19043.1083
Resolve Version: 17.2.2 (also tried 17.2.1_
Radeon Software Version: 21.5.2 (released 5/11/2021)
Display Adapter Driver Version: 27.20.21003.8013 (from Windows Device Manager).
Display Adapter Driver Provider: Advanced Micro Devices. Inc.
Thank you for any assistance anyone can provide!
This is a new machine and I’ve been stuck for weeks. I’m 99% sure that I was able to run Resolve once when I first installed the application. I remember starting the application and looking around the menus before shutting it down and then continuing to install other applications. Later, when I actually tried to use Resolve, it would always get stuck at “LOADING FAIRLIGHT ENGINE.” I don’t have any Resolve work saved on this machine, so I was able to completely purge all Blackmagic data between re-installs.
I have uninstalled and reinstalled it over a dozen times.
Most uninstalls included deleting various Black Magic folders including:
.........\Documents\Blackmagic Design\
.........C:\Program Files\Blackmagic Design\
.........C:\Users\{user}\AppData\Roaming\Blackmagic Design
Hyper-V is OFF (according to Windows features)
I tried various installation options, starting without the Fairlight options, and later with them. Nothing changed.
I have NOT manually deleted anything from the registry during uninstalls
I have uninstalled and reinstalled video drivers
I have uninstalled and reinstalled chipset drivers
Two of my log files can be retrieved here (remove the space before “org”):
nomoon. org/resolve/DaVinci-Resolve-logs-20210616_164532.zip
nomoon. org/resolve/DaVinci-Resolve-logs-20210712_105820.zip
nomoon .org/resolve/DaVinci-Resolve-logs-20210720_160604.zip (edit: added this 7/20/2021)
Windows NFO file here (remove the space before “org”): (please let me know when you've downloaded it so that I can delete it)
nomoon. org/resolve/WindowsNFO.NFO
System Info:
=================================================
CPU: AMD 5950x
GPU: Gigabyte R7 360 OC (AMD chip) This card ran okay with Resolve on my old machine.
RAM: 128 GB
MB: Gigabyte x570 Aorus Master
OS: Windows 10 Pro, Version 21H1, Build 19043.1083
Resolve Version: 17.2.2 (also tried 17.2.1_
Radeon Software Version: 21.5.2 (released 5/11/2021)
Display Adapter Driver Version: 27.20.21003.8013 (from Windows Device Manager).
Display Adapter Driver Provider: Advanced Micro Devices. Inc.
Thank you for any assistance anyone can provide!
Last edited by Jason Lewis on Tue Jul 20, 2021 9:11 pm, edited 1 time in total.