DaVinci Resolve 18.6.3 is a complete mess

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xavierpujadelauraine

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DaVinci Resolve 18.6.3 is a complete mess

PostWed Nov 15, 2023 6:50 pm

I hadn't had any problems with DR for several months, but since this afternoon's version 18.6.3, I've been going crazy: it suddenly quits, crashes and freezes my Mac... I can't work seriously any more, even though I've got professional deadlines... What's going on? Are there other people in the same situation?
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 4:06 am

I have a dozen Resolve systems on Mac and windows at InterBEE exhibit in Japan this week, all on 18.6.3 and with all the random user use not a single crash.

Please provide more details of your issue as per the FAQs do we can review.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 4:38 am

It might not be super helpful on the Mac side but something that Chaos Group does with releases of V-Ray is provide recommended system configurations for the new release. For their GPU rendering they provide an Nvidia Driver number that they have tested and released under. Might reduce the random complaints a little bit.

I don't know what would be the equivalent for Mac. Maybe OS versions?
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 4:43 am

While there were some issues with earlier 18.6 versions, 18.6.3 is very stable here.
Maybe AI can help you. Or make you obsolete.

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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 10:36 am

Thank you for your very fast answers
Here is my configuration.

MacPro
3,2 GHz Intel Xeon W 16 cores
AMD Radeon Pro Vega II Duo 32 Go
160 Go 2933 MHz DDR4

If this version is reputed to be stable, perhaps I suddenly have a hardware problem. The application suddenly quits without warning and sometimes the Mac freezes completely.

The strange thing is that I don't have any symptoms with other software.

I restart once an hour, but I can still get on with my work, so I'll see about re-installing the previous version to see if that changes anything... Thanks everyone for your feedback.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 1:24 pm

18.6.3 has been stable for me also, not one crash. M2 MacBook Pro, i7 windows 11 and Linux systems. All stable.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 1:40 pm

Hi,

What an utterly unhelpful post. "Complete mess", no less. Working professionally means not updating a working system when deadlines are approaching. When there is an urgent feature or bug fix, you make sure your system is backed up so you can roll back in no time when the update is not working as expected.

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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 2:30 pm

I had a LOT of crashes when I first ran 18.6.3 on my Personal system. So many that I was hesitant to upgrade the Edit system.

Some Windows updates and a reboot seemed to have helped. No crashes since, even on the same project.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 7:55 pm

Post by Jim Simon » Thu Nov 16, 2023 9:30 am

I had a LOT of crashes when I first ran 18.6.3 on my Personal system. So many that I was hesitant to upgrade the Edit system.

Some Windows updates and a reboot seemed to have helped. No crashes since, even on the same project.


Can you share what your Video Driver version is and What Your Windows is Updated to?
I'm on 18.6.2 and would like a first trouble shoot if things go sideways. Not that I'll be doing it in the middle of a project but maybe at the end of the month.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostThu Nov 16, 2023 9:24 pm

Almost the same machine as the OP, and solid as a rock with 18.6.3.

Main difference I see is in our GPUs.

Note that I use Resolve primarily for audio post production, and only on seldom occasions venture over to the Cut, Edit, Color or Fusion tabs.

When I get weird repeated crashes like that, it's a good idea to run an Apple Hardware Test. You might have some bad memory or other issues that Resolve is triggering, but other software does not. Resolve is pretty demanding on systems, even modern ones.

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Re: DaVinci Resolve 18.6.3 is a complete mess

PostFri Nov 17, 2023 12:22 am

xavierpujadelauraine wrote:I hadn't had any problems with DR for several months, but since this afternoon's version 18.6.3, I've been going crazy: it suddenly quits, crashes and freezes my Mac... I can't work seriously any more, even though I've got professional deadlines... What's going on?

If you're running into crashes, go to the Help Menu and select "Create Diagnostics Log on Desktop." Place that on a download site like Dropbox, and contact BMD Support here and see what they say.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostFri Nov 17, 2023 1:09 pm

Thanks for the valuable advice, I'll be doing it this afternoon... Especially as the application suddenly quits without warning every hour and a half or so.

I'm sorry for the somewhat excessive post title, but, my work days have suddenly increased and greatly weakened the work I'm on... following this update that I thought was minor, and I wanted to know if I was the only one to experience this complicated and painful situation for me.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostFri Nov 17, 2023 3:09 pm

bentheanimator wrote:Can you share what your Video Driver version is
I upgrade to Gaming 546.17 today.

Let's see how it holds up...
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostSat Nov 18, 2023 2:31 am

No problems here. Not a complete mess.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostSat Nov 18, 2023 3:44 am

Neither here, but these are Macs.
I think there’s a reason why Apple likes to demonstrate new models with DR, even if they have their own NLE. IIRC, they didn’t with Intel models.
But older versions of DR were just the same under Windows.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostSat Nov 18, 2023 2:32 pm

No problems so far on Studio Max or the PC ( latest Studio driver)
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostSat Nov 18, 2023 5:27 pm

No problems for me either.
Still no one with a problem has bothered to post logs. C'mon people, how do you expect Blackmagic to get to the cause of problems without information. ;)
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostSun Nov 19, 2023 4:58 pm

I also have a complete crash of the program when I choose an 'effect'.
Once I bring the pen or mouse over an effect in the table ... I cannot move anymore the cursor or pen and after a few seconds the program closes, so crashes.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostMon Nov 20, 2023 8:02 am

bentheanimator wrote:It might not be super helpful on the Mac side but something that Chaos Group does with releases of V-Ray is provide recommended system configurations for the new release. For their GPU rendering they provide an Nvidia Driver number that they have tested and released under. Might reduce the random complaints a little bit.

+1 for the Windows side.
Providing a recommended driver version with each release would be very helpful. I am working for a big software company and we are doing this for years now. One big bennefit is, that once you encounter problems, you can roll-back to the recommended driver and check if the problems are gone.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostMon Nov 20, 2023 10:18 am

And finally showing some logs might help to even squash those bugs.
Maybe AI can help you. Or make you obsolete.

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Re: DaVinci Resolve 18.6.3 is a complete mess

PostMon Nov 20, 2023 11:50 am

Avid used to post a recommended driver for each release but found that it was too expensive to maintain and lacked utility because of differences between GPU models (so many Quadro models - some having idiosyncrasies that required different driver versions).

Maybe if people having troubles posted their logs to this thread, BMD would be able to move forward...
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostMon Nov 20, 2023 9:32 pm

Well everything was working fine until this afternoon. I cut off a few seconds from act 2 of a play I was editing and then the Mac crashed completely, not just Resolve but a complete crash. Happened whenever I got the speed editor to play and thought this may be the issue. But no, same thing with space bar.

Gone back to 18.6.2 and everything works again. Will try the same project on the PC in a while as it is busy encoding at the moment.

This link to log file https://we.tl/t-HsLWZcG4ei
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Nov 21, 2023 1:00 am

Just checked with same project ( same project with same source files from the same external USB C SSD ) doing the same thing on the PC with no problems. Cut out several sections deleted used speed editor and keyboard. Stable on the PC. Will try and see if I can get it to fail again on the Studio Max and report back.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Nov 21, 2023 2:13 am

Back to the Studio Max. Uninstalled Resolve and reinstalled 18.6.3. Works again just fine. Strange.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Nov 21, 2023 9:53 am

SkierEvans wrote:Well everything was working fine until this afternoon. I cut off a few seconds from act 2 of a play I was editing and then the Mac crashed completely, not just Resolve but a complete crash. Happened whenever I got the speed editor to play and thought this may be the issue. But no, same thing with space bar.

Gone back to 18.6.2 and everything works again. Will try the same project on the PC in a while as it is busy encoding at the moment.

This link to log file https://we.tl/t-HsLWZcG4ei


That sounds a lot like my problems, again this morning. What surprises me since this new version is the violence of the crashes: it's not a small problem that can be solved by restarting the app, it's the whole Mac that freezes, and on restarting, the OS warns in all languages, which hasn't happened to me for a long time.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Nov 21, 2023 10:25 am

I've seen crashes, but nothing like that on the Mac. My system has never gone down under DR, and also none of those where I'm consulting.
On PCs it can happen when you change the GPU for one with more computing power and your power supply didn't grow with it.

So, something must be seriously wrong with your machine. I'd suggest you find a drive which you can erase completely, doesn't need to be the most modern one, and install a fresh system on it. I'd suggest Monterey, if your machine accepts it. Then boot from there and install only DR. If it still crashes that badly, something is suspicious about your hardware.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Nov 21, 2023 3:17 pm

No. I think it is something to do with 18.6.3. As I uninstalled and installed 18.6.2, did the exact same operation ( "split" using key on Speed editor ), backspace on keyboard to remove that portion of clip, then press play on Speed Editor. Worked just fine as expected. My Studio Max is only used for editing. No mail or browsing has only 4 application installed, Resolve Studio, Topaz Ai, Affinity Photo 2 and Chrome. Also no plugins for any of them.

The crash was a complete Mac crash not just Resolve. The first crash of any kind I have had since I got the Studio Max. As requested by the Mac I sent report . At first thought it was Speed Editor action but same thing happened with keyboard and mouse. It happened three times before I gave up and installed 18.6.2 and also checked on the PC.

Back with 18.6.3 and have completed the edit of Act 2 with no issues. Will certainly report back if it happens again.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Nov 21, 2023 4:19 pm

Since I use Vers. 18.6.3 have problems with "Media Offline" and grades mismatch. The message disappears when I restart the program.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostWed Nov 22, 2023 2:44 am

Some more info. I have 18.6.3 running however if minimized I can not use mouse to select files on drives. I can open drives but not select any files. Close Resolve and everything works as expected in selecting files etc. I have now gone back to 18.6.2 on the Studio Max but still running 18.6.3 on the PC with so far no issues. Running Sonoma 14.1.1 on the Studio Max. I will wait for 18.6.4 for the Mac for now.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostWed Nov 22, 2023 3:52 pm

Absolutley nothing can be fixed by you, all you can do is roll back to 18.5 and give BM time to address the issues. Unfortunatley this is the downside of using a product without dedicated support that costs £250. Honestly i've wasted so much time trying to work out why 18.6 is so troublesome but got nowhere, only thing i can think of is so many functions now tap into the machine in ways the software didn't before like Magic Mask and it's just not been well tested. I've no idea what improvements in 18.6 would stop anyone rolling back to save themselves a world of pain, it's just Emporer's new clothes, you worked before 18.6. Been using Resolve since beta version 1 so have been on the entire journey since release, hoping they will jump up and fix this quickly is unrealistic because they're obsessed with bring new things to market before making sure what's already out there works 100%. The problems you're experiencing started at 18.6.1, we're at 18.6.3 and little has improved with the crashing etc, 18.5 is your only real option if you just want to get on. It's really easy and only takes a few moments. Hope you're day improved.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostMon Dec 04, 2023 10:42 pm

I agree 100%. I can't render anything. I have flickering on the top of every video that i render out. I'm sitting here for days waiting for an update so I can get anything accomplished! The last two updates had a problem with sound on the right channel they finally fixed that and now break the video part of it.

Like I said in my other post about this I really wish they would spend more time on quality and testing. I have four projects sitting here just waiting. i have to go video a school event tomorrow and that one's going to be sitting here waiting also this is ridiculous.

I don't need or use any of those things that they had every single update I just need it to work!
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Dec 05, 2023 6:25 am

ajzapf wrote:I agree 100%. I can't render anything. I have flickering on the top of every video that i render out. I'm sitting here for days waiting for an update so I can get anything accomplished! The last two updates had a problem with sound on the right channel they finally fixed that and now break the video part of it.

Like I said in my other post about this I really wish they would spend more time on quality and testing. I have four projects sitting here just waiting. i have to go video a school event tomorrow and that one's going to be sitting here waiting also this is ridiculous.

I don't need or use any of those things that they had every single update I just need it to work!

First, download DAvinci from blackmagic cloud :
Click on 'Davinci Resolve' on your top left, then click on 'check for an update..', then download it.
--
Second, lets uninstall your Ddavinci Resolve
Third, update your nvidia driver.
Fourth, install your fresh downloaded app.
---
i have same problem here viewtopic.php?f=21&t=192125 and by doing above step the problem solved.
Last edited by okiewardoyo on Tue Dec 05, 2023 6:50 am, edited 1 time in total.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Dec 05, 2023 6:43 am

We have a new update out today which addresses a number of bugs.

For those with flickering renders, please make sure your dongle is in a port on the system and not via a hub.

If you have done that and still have flickers, please use Resolve to generate diagnostic logs and post a link to the full logs and your system NFO as per the details in the FAQs.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Dec 05, 2023 2:25 pm

Flickering it's still happening in version 18.6.4 Looks like I need to go back to Adobe Premiere this is ridiculous.
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Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Dec 05, 2023 2:32 pm

ajzapf wrote:Flickering it's still happening in version 18.6.4 Looks like I need to go back to Adobe Premiere this is ridiculous.

If you would like BMD to correct this issue, perhaps you would consider providing logs and a system information file (and even a sample of the media / project) - The support team is willing to have a look at this (even the Product Manager has asked for this and presumably is motivated to help). Complaining and threatening to use a competitor's product doesn't help in the long term, although it is a short term solution to getting work done.
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  • Real Name: Ben Hall

Re: DaVinci Resolve 18.6.3 is a complete mess

PostTue Dec 05, 2023 9:39 pm

I agree about the posting system info and logs.

Is it possible to make the dongle check once a day vs. every frame? If it can cause frame glitching that seems like an easy way to remove one of the issues. Why would you need a frame level verification?
Resolve & Fusion Studio 18.6.4
Windows 10
Intel Xeon CPU 2699A @ 2.40GHz | 128GB RAM | 2xRTX3090 | 512NVME System | 8TB NMVE Scratch | 80TB 8Gbps Fiber

MacOS 12.7.2
MacBook Pro 13,3 | 16GB | Radeon 460 4GB | 256GB System | 256GB Scratch
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Uli Plank

  • Posts: 20875
  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: DaVinci Resolve 18.6.3 is a complete mess

PostWed Dec 06, 2023 2:14 am

The dongle isn't checked for every frame when functioning properly.
I suppose the dongle is not properly recognised in a hub and only then DR is trying to find it again and again.

And then, I also have to insist that all who are hit by problems should post proper logs (and NFO files for PC) for the sake of all of us, or nothing will ever change.
Just repeating that you are disappointed and want to change the NLE without properly documenting the issue is getting close to trolling.
Maybe AI can help you. Or make you obsolete.

Studio 18.6.5, MacOS 12.7.3
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G, iMac 2017, eGPU
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okiewardoyo

  • Posts: 775
  • Joined: Mon May 02, 2022 4:01 am
  • Real Name: Okie Eko Wardoyo

Re: DaVinci Resolve 18.6.3 is a complete mess

PostWed Dec 06, 2023 2:49 am

ajzapf wrote:Flickering it's still happening in version 18.6.4 Looks like I need to go back to Adobe Premiere this is ridiculous.

Have you tried my suggestion above?
Download from official blackmagic cloud, uninstall your DR, update your GPU Driver, re install your DR.
My office subscribe annually to Adobe, and i use premiere too becouse most of my friends in office use it. And DR in my machine is still better then latest premiere.
Begin using Resolve in Mon May 02, 2022.
All of Software in the world are just tools. No perfect Software. Use it if it works for you.
Resolve 18.6 | Raizen 7, 40Gb Ram, RTX 3060, Win 11

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