Windows Download Issue

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erickruse

  • Posts: 1
  • Joined: Mon Dec 04, 2023 4:07 pm
  • Real Name: Eric M Kruse

Windows Download Issue

PostMon Dec 04, 2023 4:15 pm

I am trying to download the free version of DaVinci Resolve 18 on my windows 10 desktop. The final that is downloaded file "DaVinci_Resolve_18.6.3_Windows.zip" automatically turns into final "Unconfirmed 961498.crdownload". It won't allow me to extract anything. I have tried to rename it back to DaVinci_Resolve_18.6.3_Windows.zip and it still does not allow it. Any help is greatly appreciated. I would really like to try it out before I purchase it.

Thanks!!! -eric
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Reynaud Venter

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  • Joined: Sun May 28, 2017 9:34 am

Re: Windows Download Issue

PostTue Dec 05, 2023 7:51 am

Does the Resolve 18.6.4 archive extract successfully?

Are you using a third party archive extraction tool such as 7Zip?
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Håkan Mitts

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  • Joined: Tue Aug 04, 2015 10:22 am

Re: Windows Download Issue

PostTue Dec 05, 2023 8:46 am

"Unconfirmed 961498.crdownload" is the name of the temporary file the Windows download "fills" during download. If it stays with that name, it means the download failed for some reason and the file is corrupt. Just download again.
Resolve Studio 18.6.5/Windows 10/RX 6600
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wd60xxx

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  • Joined: Thu Jun 20, 2019 10:46 pm
  • Real Name: David Southam

Re: Windows Download Issue

PostTue Dec 05, 2023 12:59 pm

Try a different browser - I had problems with one browser, and changing to another solved the problem.

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