Dongle

Hello,
Got this dongle second hand and worried if i got the real deal, working on latest DaVinci.
The Hardware id is ......2453 , I don't want all this to be public so first 6 numbers are hidden.
If someone from BlackMagic support ask for it I will send the complete id in PM.
I am worried also as I can't find anywere whats the policy of fried dongles is, as i cant use code based lock, because of strict policies of some studios.

Can someone take a look if everything is legit, and explain to me the BlackMagic Policy of fried ones.
Dongle is working fine .

Thank you,
Konstantinos

In the second hand there are a lots of counterfeit dongle. Unfortunately.
Try to contact directly Blackmagic Design assistance on web site under support pages there is a contact form.
If you wait in website you could wait for ages, they had direct (email / phone) way.


Inviato dal mio iPhone utilizzando Tapatalk

This has been going on for a few years. Fake one is on the bottom, real one on top:



Note the typeface and color.

worried if i got the real deal

If Resolve ever stops working after an update...you didn't.

Thanks guys for answers, the one I have looks like the one on the top of the photo, but still uneasy.
@ Jim Simon, that don't sound very relaxing...
Anyway as i am waiting response from support, can anyone explain the policy of blackmagic if a legit dongle get fried and stop working?
an official answer or link will do for me

Thanks

Well, I send it back...
So closing this question, as I did'nt got any good or valid answers, and suppport was not helpfull too....

Thanks for everyone that tried.

Well, I send it back...

That's probably best. Studio is only $300, probably one of the least expensive pieces of "gear" needed to do this job. Paying full price for a new license from an authorized reseller is a good choice.

BM wouldn't help you anyway if you don't have the original serial number from the invoice.
The hardware number doesn't matter.