DaVinci Resolve 18 not saving issue?

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Ulrich W.

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Re: DaVinci Resolve 18 not saving issue?

PostWed May 31, 2023 10:06 pm

Peter Chamberlain wrote:We have seen a few similar reports but trying to repo new cases is challenging.

Older versions of Edius for Windows had what I call a "flight data recorder", i.e.: In Windows Event Log they send about every action the user triggers, so after a crash or hang you can see what was done before.

Example:
EDIUS-FDR.PNG
Example for EDIUS' command logging (German Windows)
EDIUS-FDR.PNG (40.52 KiB) Viewed 2804 times


GNU Emacs (an editor for nerds) also has a "view-lossage" command that will display the last commands entered, like this:
Code: Select all
<help-echo> <help-echo> M-x ;; execute-extended-command
 v              ;; self-insert-command
 i              ;; self-insert-command
 e              ;; self-insert-command
 w              ;; self-insert-command
 <tab>              ;; minibuffer-complete
 l              ;; self-insert-command
 <tab>              ;; minibuffer-complete
 <return>           ;; minibuffer-complete-and-exit


So my guess is that if Resolve would save the last commands in some ring buffer (another nerd phrase), it might be helpful to reproduce issues when that buffer can be dumped.

Unfortunately such excessive logging can have privacy issues...
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maxflags

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Re: DaVinci Resolve 18 not saving issue?

PostSat Jul 15, 2023 7:37 pm

It happens to me when I use Izotope RX Voice De-noise in "Adaptive mode".

Screenshot 2023-07-15 213042.png
Screenshot 2023-07-15 213042.png (48.25 KiB) Viewed 2727 times


In this mode, the plugin constantly listens to the input and adjusts the thresholds. As soon as I switch "Adaptive mode" off, "Edited" disappears and I am able to save the session again.

Hopefully this helps.

Chris
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Steve Alexander

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Re: DaVinci Resolve 18 not saving issue?

PostSat Jul 15, 2023 9:19 pm

Nice catch, Chris.
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Re: DaVinci Resolve 18 not saving issue?

PostWed Aug 02, 2023 7:06 pm

So I'm using Davinci Resolve Studio 18.5 and this situation happened to me now. Yesterday I started a new project, did some basic stuffs on Edit and Fusion (merging, polygon masks, color corrector, brightness contrast nodes if I can remember correctly). I have live saving turned on and I'm sure I also pressed ctrl + s couple of times during work. Today I opened the project and everything's gone. All nodes in fusion vanished and there's only Fusion Composition clip in Edit page..
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Shrinivas Ramani

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Re: DaVinci Resolve 18 not saving issue?

PostThu Aug 03, 2023 4:06 am

Hi Youngjoon

From the project manager, can you export the project (as a DRP file) and send us a shareable link?

Did you make other changes after reopening the project?

Lastly, can you add some info on the project and project library - if it was local, network based or from the Blackmagic cloud, if local, the file path associated, if the project had backups enabled etc?

Thanks
Shrinivas
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akyjoon

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Re: DaVinci Resolve 18 not saving issue?

PostThu Aug 03, 2023 4:23 pm

Shrinivas Ramani wrote:From the project manager, can you export the project (as a DRP file) and send us a shareable link?


drp file: https://wetransfer.com/downloads/ea73cf ... e=sendgrid

Shrinivas Ramani wrote:Did you make other changes after reopening the project?


I think I extended that fusion composition track in edit page

Shrinivas Ramani wrote:Lastly, can you add some info on the project and project library - if it was local, network based or from the Blackmagic cloud, if local, the file path associated, if the project had backups enabled etc?


It was local project, Davinci is installed in C: (system drive), Davinci resolve media folder is in external hdd, project backups was not turned on, but Timeline backups are turned on.

This work in particular is not a big deal, because I managed to recreate the same quite quickly, but I'm worried about future bigger works..
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Vertolition

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Re: DaVinci Resolve 18 not saving issue?

PostWed Nov 29, 2023 3:21 pm

I've just experienced the same problem. I am unable to save after using automation on the fairlight page to create fader keyframes. I did the same thing this morning with no problem, but now I am suddenly unable to save my keyframe creation.
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Re: DaVinci Resolve 18 not saving issue?

PostThu Jan 18, 2024 11:06 pm

I just experienced this issue for the first time but I'm still on 18.1.4 build 9 so am unsure if this has been solved in a later version yet?

I started to notice that any time I saved, the popup progress bar that usually flashes up briefly when saving was not appearing and the red 'Edited' badge next to the project name wasn't going away.

I exported the timeline as a DRT and then exited without saving. Luckily, the DRT contained all my unsaved changes so even though the changes were lost in the project I didn't actually lose any work. But it was a bit scary for a moment there!

Edit to add that I'm colour/picture finishing only and never touch audio or visit the Fairlight page.
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Re: DaVinci Resolve 18 not saving issue?

PostTue Feb 27, 2024 10:36 pm

I just upgraded from the free version to the latest studio version 18.6 on mac. I migrated all of my projects successfully. Then I created a new project, worked for about 5 hours, then exported an early draft. I tried to close the project, but I kept getting the dialog checking if I wanted to save first. I had been saving constantly, of course, so it was a bit surprising. I confirmed the save. The dialog window went away, but Resolve didn't close. I tried to close again through the project home window. Same dialog and lack of closing. I tried to "save as" to create a copy since clearly something was wrong. Nothing happened. Nothing I tried worked. I finally had to select not to save and Resolve did close. My project is nowhere. It was never saved, even when I was manually saving.

I completely lost the project and my day of work. What happened? What is going on? After over a year of loving the free version of Resolve this is my first experience with the paid studio version.
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Re: DaVinci Resolve 18 not saving issue?

PostThu Mar 21, 2024 5:26 pm

i can confirm this is still ongoing nearing 2nd quarter 2024 and has happened to me multiple times in the past two days. the first response here helped me: even though i am using only one timeline in my current project, i enabled timeline tabs, closed the active timeline and the software immediately ran the scheduled auto-save which had been postponed due to the bug, and also allowed me to manually save and quit the software without the save prompt.

the projects which i've had this issue with seem to be random, some using source footage from external drives, in some of them i haven't touched anything in the fairlight audio page, etc.

i am running 18.5.1B6 non-studio version on mac mini m1 16gb on macos 11.7.9 with all filepaths set to the local system ssd. this has also occurred to me on multiple occasions on the m1 macbook air 16gb. the only anomaly that i presume might contribute to this is letting the computer fall asleep or designating it to go in sleep mode without quitting davinci, although i cannot confirm this bug occurs immediately upon waking up the computer as i often have multiple applications running.
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Re: DaVinci Resolve 18 not saving issue?

PostThu May 16, 2024 1:43 am

Greetings, just adding an update to this thread. I have a lot of projects, most keep updated saves but a few revert back to an earlier version - Note that while in DR and saving, the project save date is current and showing correct time of save. However when Resolve closes down and reboots, project has reverted to an earlier save date several years back.

My theory is that it is projects that have imported a timeline from another DR Workstation or XML from other platform. All the saved changes in the project are there, so no work is lost, it's a bit disconcerting though! I've tried some of the suggestions including creating a new timeline, which hasn't changed this behaviour. Working on DR 18.6.5
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Joe Shapiro

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Re: DaVinci Resolve 18 not saving issue?

PostThu May 16, 2024 1:57 am

If this is still a bug then what I don’t understand is why BMD can’t/hasn’t added debug statements that write info to the log that elucidates what’s going on in Resolve when this behavior starts happening. That way, even if they can’t reproduce it, they should be able to understand it once someone has it happen and submits a log.
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Charles Bennett

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Re: DaVinci Resolve 18 not saving issue?

PostThu May 16, 2024 10:00 am

I have had this happen on a few occasions in version 18.x.x, usually after Resolve has been open for a long time and I suspect that it may be related to Windows. I've not had it happen in the version 19 betas so far.
One problem with creating a log is if you have Resolve open you cannot create a log without saving the current open project, Catch 22.
To make Save work again create a new timeline in the open project and then delete it from the Media Pool. Save should now work again.
I have submitted log and NFO files in the past.
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Joe Shapiro

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DaVinci Resolve 18 not saving issue?

PostThu May 16, 2024 8:19 pm

One can create a log after restarting Resolve or even before that by running the capture logs script - think that’s what it’s called.

As far as why it’s happening nobody knows. But I’ve seen it happen on macOS so it’s not unique to Windows.

Unfortunately, it seems that BMD hasn’t added sufficient debugging info to the log to ferret out the problem. Which to me is surprising - hence my previous post.
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Re: DaVinci Resolve 18 not saving issue?

PostFri Jun 07, 2024 12:56 pm

Just wanted to chime in that this happened to me in the very latest version of Davinci 18.6.5 (Build 5) as well.

I freaked out a bit as I didn't know how many hours I had potentially lost, made as many backups as I could and tried all the described workarounds in this thread (in which none worked).

The only plugin I'm using is MagicAnimateV3Free, everything else is "pure" Davinci. It was when fiddling around with the audio that I noticed the issue as I made a song and everything around it about 4 seconds shorter. Then when trying to add a fade to the song it didn't work, the song was blasting at 100% despite the fade. That's when I wanted to restart the application and ran into this issue.

Lucky for me, I only lost about a minute of work. But it could have been a moment that would have put me off video editing for weeks if I know myself correctly... phew...
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Joe Shapiro

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Re: DaVinci Resolve 18 not saving issue?

PostFri Jun 07, 2024 6:23 pm

More info on this happening in 19b2 here: viewtopic.php?f=21&t=200417#p1052220
I've included a database that seems to be able to repro the issue.
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Re: DaVinci Resolve 18 not saving issue?

PostSat Jun 08, 2024 3:22 am

I posted this workaround elsewhere, but here it is again in case somebody's looking for a solution:

Here's a workaround if you suddenly cannot save a project:

1) turn on Dynamic Project Switching in the Project Manager

2) start a brand-new project

3) go back to the bad project that won't save, and copy the entire contents of the timeline to the clipboard

4) go to the new project and paste that timeline to a new timeline.

Does the new project save? In tests, it's working for me.

I've only run into the "Resolve no longer saving" problem maybe 3 times in ten years, so it's a very rare malfunction... but it does happen. Not sure if it's the OS, or the Resolve database, or some other issue.
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Joe Shapiro

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Re: DaVinci Resolve 18 not saving issue?

PostSat Jun 08, 2024 4:32 am

That’s exactly what I did to fix things after the third time I couldn’t save. So I’m not stuck. Just trying to help debug the issue.
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Re: DaVinci Resolve 18 not saving issue?

PostMon Jun 10, 2024 8:47 pm

Ran into this behavior which only happens when the "can't save" bug is happening. Might help debug it?
viewtopic.php?f=21&t=203024&p=1054188#p1054188
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Re: DaVinci Resolve 18 not saving issue?

PostMon Jun 10, 2024 9:58 pm

Dang, happened to me for the first time ever yesterday. So annoying!
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Re: DaVinci Resolve 18 not saving issue?

PostThu Jun 13, 2024 6:18 am

Thanks Joe, Marc,

I used that work around Marc suggested, created new project, copied and pasted 4 timelines from buggy project into new project, and that is now saving as it should with 'date modified'. This would get tedious if there were a lot of timelines in a project, and while it brings in all the files, it does not bring in the bins or workflow or the colour grades in the gallery - so there's a bit of work to recreate the exact workflow.

To be clear, I didn't lose any of the work in the project with the bug, but it was annoying not being able to track projects I was working on by 'date modified' as it would always revert to the same date of 4 years ago.

Are others in this post (as implied by Teedyan) actually losing saved work? I hope not!!

Best,

Ray
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Re: DaVinci Resolve 18 not saving issue?

PostWed Jun 19, 2024 10:23 pm

Wow, didn't know this was an issue until today. It happened to me last night for the first time. I save constantly while I work and had no idea it wasn't really saving hours of work.
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Re: DaVinci Resolve 18 not saving issue?

PostSat Jul 06, 2024 10:22 pm

I lost hours of work with this bug. :)

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Re: DaVinci Resolve 18 not saving issue?

PostFri Jul 19, 2024 2:02 pm

Happened to me on Version 19.0B build 33, but I've had this issue over 10 times in total in the previous versions as well.

This time, I selected 2 clips, made them into a compound clip, the clips became invisible on the timeline (but were still showing in the preview monitor), after which I tried restarting resolve, only to discover that it asks me if I want to save, but hitting save only closes the dialog and doesn't save the project (the latter behavior of which is what has happened pretty much every time I've ran into this issue).

EDIT: For further context, this has happened to me on Windows, Linux as well as macOS, so it seems to be platform and hardware independent.

EDIT2: Happened again 6 hours later. This time was just keyframing the zoom property.
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Re: DaVinci Resolve 18 not saving issue?

PostSun Jul 28, 2024 5:18 pm

Using Davinci resolve 19 beta 5 been running into this issue about every 5 mins for just about any project I am running :oops:
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