DaVinci Resolve won't open

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

Valema

  • Posts: 1
  • Joined: Sat May 18, 2024 10:09 pm
  • Real Name: Izack Valema

Re: DaVinci Resolve won't open

PostSat May 18, 2024 10:22 pm

Hi Dwaine,

I have been using Davinci resolve 18.6 version it was working just fine, but now it does not.
It start then crashes. Its only last for a 28 second before it crashes, I have tried so much that I’m aware with plus YouTube still did not help.

Specs:
Windows 11 Pro
Vaster 3670
Processor Intel Core TM i5-8400 CPU @2.80GHz
Installed RAM 20
GPU Radeon RX 5500 XT 8GB)

https://drive.google.com/file/d/1sf_k_o ... sp=sharing
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11548
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: DaVinci Resolve won't open

PostWed May 22, 2024 9:34 pm

Resolve appears to be crashing due to a proxy server on the network connection.

You can either remove that, or uninstall 18.6.6 using the Windows Apps & features Control Panel, and downloading and installing Resolve Studio 18.6.4, which is not affected by the network proxy issue.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

gustavode

  • Posts: 1
  • Joined: Sun Jun 09, 2024 5:08 pm
  • Real Name: Gustavo Dos Reis

Re: DaVinci Resolve won't open

PostSun Jun 09, 2024 5:28 pm

Hi Dwaine and the Blackmagic Forum,

I am unable to open DaVinci Resolve 18, 17 or 16 on my Dell XPS 9510 running Win11. I have tried re-installing multiple times and nothing seems to work. I have also tried setting my Dedicated GPU to be triggered to be used by DaVinci in Windows Settings.

Specifications:

Model: XPS 15 9510
CPU: i7-11800H
GPU: NVIDIA RTX 3050Ti
RAM: 32GB LPDDR4 @3200MHz SODIMM Dual Channel

Looking forward to your support as I want to use Resolve to learn it for my personal projects.
 
I have attached a resolve log in this post.

Thanks
Attachments
DaVinci-Resolve-logs-_215826,20.zip
Resolve Log for DVR 16
(668.26 KiB) Downloaded 5 times
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11548
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: DaVinci Resolve won't open

PostMon Jun 10, 2024 5:03 pm

We need a Windows System Information .NFO file to further assist. Open the Windows System Information app and select its File - Save menu to generate the .NFO file.

On June 2, when you had Resolve 18.6.6 installed, it looks like it opened and closed without crashing. What was the issue you had with 18.6.6 installed?

All your other logs with 16.2.8 and 17.4.6 showed GPU crashing. But that may not be surprising. The June 2 18.6.6 launch was happy with the GPU stuff.

At any rate, I would advise not to mess with the older versions and lets concentrate on getting 18.6.6 to work.
Dwaine Maggart
Blackmagic Design DaVinci Support
Previous

Return to DaVinci Resolve

Who is online

Users browsing this forum: draemus, jasonhanley, JJFIII, MShakeshaft and 171 guests