Frame.io Integration Not Working

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evilschultz

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Frame.io Integration Not Working

PostThu Jul 11, 2024 5:05 pm

In 19 B4 I am logged into my frame.io. I can see it in the media tab on the top with sources and browse my frame.io. But when I go to Deliver tab and bring up where to export to, it opens a frame.io window and it never shows me any folders to pick where it goes. Just empty and I have to cancel out.
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Dwaine Maggart

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 6:53 pm

It's working for me on Mac. I see the same Frame.IO folders on the Deliver page as I do on the Media page. What OS are you using?
Dwaine Maggart
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evilschultz

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 7:39 pm

MacOS 14.5

Maybe this has to do with Shared Teams? In the media page I can see the various things I’m shared on and browse etc. Just not the deliver page.
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Dwaine Maggart

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 10:42 pm

I don't have a way to test shared teams. But I wonder if that means you don't have permission to write to the shared locations? That would explain why they could be seen on the Media page and not on the Deliver page.
Dwaine Maggart
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evilschultz

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 10:44 pm

I have permissions to write. I can upload via the web or the Frame.io transfer app. Just not resolve sadly.
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Dwaine Maggart

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 10:48 pm

Make sure in Mac System Settings - Privacy & Security - Full Disk Access that DaVinci Resolve is enabled.
Dwaine Maggart
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evilschultz

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 10:50 pm

It is enabled already. I could send you some screen grabs if that would help? I just can't post these to a public forum. If you email me I can respond showing more detail.
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Dwaine Maggart

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Re: Frame.io Integration Not Working

PostThu Jul 11, 2024 11:01 pm

You can send me a PM.
Dwaine Maggart
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tsader

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Re: Frame.io Integration Not Working

PostFri Nov 01, 2024 1:09 pm

Did you guys figure this out? I am having the same issue. I can see the Frame.io volume mounted in the Media Page but the volume is empty, no folders inside...
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evilschultz

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Re: Frame.io Integration Not Working

PostFri Nov 01, 2024 7:54 pm

Sadly no I never got a response with a fix.
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Andy Mees

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Re: Frame.io Integration Not Working

PostFri Nov 01, 2024 9:52 pm

It's likely because you have opted in to Frame.io "version 4" ... and I'm afraid version 4 is not natively supported by DaVinci Resolve, nor is there any commitment from BMD that they will ever add such support.

Hopefully Frame.io will release their own "workflow integration" extension for Resolve, as they did for Premiere and as they do for Final Cut Pro.
Last edited by Andy Mees on Fri Nov 01, 2024 9:56 pm, edited 1 time in total.
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evilschultz

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Re: Frame.io Integration Not Working

PostFri Nov 01, 2024 9:54 pm

I can't speak for the newly reported issue but my original post was way before V4 was out and I'm not on it still.
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Andy Mees

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Re: Frame.io Integration Not Working

PostFri Nov 01, 2024 9:59 pm

Hey Timothy, yes, sounds like your issue predates V4 ... Tony's post above ("I can see the Frame.io volume mounted in the Media Page but the volume is empty, no folders inside...") suggests he has opted in to V4.

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