Crashes

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jbastida21

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  • Joined: Wed Feb 05, 2025 7:43 pm
  • Real Name: Javier Bastida

Crashes

PostWed Feb 05, 2025 8:21 pm

I´m having constant crashes with different small projects. Sometimes when I´m editing and always when trying to renderize!

I have crearted the log zip doc which I´m attatching

By the way I´m running DaVinci Resolve 19 on Win 11 and this:

MSI RTX 4060 Ti Ventus 2X Black 16GB OC GDDR6 DLSS3
Intel(R) Core(TM) i5-14400F 2.50 GHz
Corsair Vengeance 32GB (2x16GB) DDR5 6000MHz CL36

Let´s see if you can help me!

Thanks a lot!
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DaVinci-Resolve-logs-20250205-200213.zip
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Dwaine Maggart

Blackmagic Design

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Re: Crashes

PostThu Feb 06, 2025 1:28 am

Your Colombia project appears to be doing something that requires more GPU VRAM than you have available.

Please provide a project export .drp of that project. Put the drp file on a file sharing site and provide a link to the file.

If you don't want the project to be publicly available, PM me the link.
Dwaine Maggart
Blackmagic Design DaVinci Support
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jbastida21

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  • Real Name: Javier Bastida

Re: Crashes

PostThu Feb 06, 2025 8:39 am

Thanks a lot for your answer!

Here is the link for the project

https://w w w . dropbox.com/scl/fi/cdmgixqen0gwh41938wee/Colombia.drp?rlkey=58p9ajc2soctfig7bxklbo1js&st=8gcozt2c&dl=0

Thanks
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jbastida21

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  • Real Name: Javier Bastida

Re: Crashes

PostSun Apr 06, 2025 9:46 am

Hello again everybody!

I´ve been abroad for a while and could not work on the problem!

I´ve tried Da Vinci again the last days and everything seems to be worst. I uninstalled it and installed the 19 version again.

I cannot even open any proyect and nor start a newone as Da Vinci crashes!!!

I´ve created the log zip. Let´s see if you can help me!!

w .dropbox. com/scl/fi/2zwe0nmxftycrttg66glw/DaVinci-Resolve-logs-20250406-113902.zip?rlkey=b1ei6dze542ls20p075qt757e&st=hxcb8hf3&dl=0

Thanks a lot
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Dwaine Maggart

Blackmagic Design

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Re: Crashes

PostMon Apr 14, 2025 6:02 pm

Need a Windows System Information .NFO file.

Open the Windows System Information app and select its File - Save menu to create the .NFO file.

After the file has been created, close the System Information app, and then double click the .NFO file. It should open back up in the System Information app. If you instead get an error about the file being corrupt, generate it again, until you get a good version.
Dwaine Maggart
Blackmagic Design DaVinci Support
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jbastida21

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  • Joined: Wed Feb 05, 2025 7:43 pm
  • Real Name: Javier Bastida

Re: Crashes

PostMon Apr 21, 2025 7:22 am

Morning!

Thanks a lot for your answer... I created the NFO file and it opens no problem!

Do you need to see it?

Thanks
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Dwaine Maggart

Blackmagic Design

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Re: Crashes

PostMon Apr 21, 2025 4:36 pm

Yes please.
Dwaine Maggart
Blackmagic Design DaVinci Support

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