DaVinci Resolve Studio: System Reboots and App Crashes

Hello everyone,

I’ve been facing critical issues with DaVinci Resolve Studio while working on projects involving Fusion compositions (3D models and hologram effects). Despite multiple troubleshooting steps, I’m still encountering both system reboots (now mitigated through project restructuring) and persistent application crashes. Here’s all the relevant information to see if anyone has found solutions for these problems:

System Specifications:

• GPU: NVIDIA GeForce RTX 5070 (no overclocking).
• Drivers: Switched between NVIDIA Studio Driver (572.83) and Game Ready Driver (latest version).
• DirectX: Version 12.
• CPU: Intel(R) Core(TM) i7-14700K.
• RAM: 64 GB (XMP enabled).
• OS: Windows 11.

Problems Encountered:

1. System Reboots (Mitigated):
   
   When opening or working on a specific project involving complex Fusion compositions, my entire system would unexpectedly reboot.
   
   Analyzing crash dumps pointed to the dxgmms2.sys module, indicating a DirectX or GPU memory allocation issue. Using HWInfo, I observed that GPU memory allocation (allocated and dynamic) frequently remained at zero during intensive tasks.
   
   Switching to the Game Ready Driver did not resolve the issue.
   
   How I Mitigated the Reboots:
   • I restructured my project to reduce the load on the GPU: - Divided the video into smaller, more manageable parts. - Moved the heavy Fusion composition to a separate timeline.
   These changes stopped the reboots, but they did not address the underlying memory handling issue.
   
2. DaVinci Resolve Crashes (Ongoing):
   
   While the system no longer reboots, DaVinci Resolve crashes intermittently when working on the project.
   
   Logs show repeated cache-related errors:

   Code: Select all

    Failed to read frame frame from video frame <...>, error: <File does not exist, or file format is not recognizable.>

   
   
   These errors persist even after clearing and regenerating the cache folder.
   
   Additional logs show GPU memory flushes and cache invalidation due to timestamp inconsistencies.

Troubleshooting Steps Taken:

• Cache Management:
  
  Deleted cache files from the CacheClip folder and allowed Resolve to regenerate them.
• Driver Updates:
  
  Switched between Studio Drivers and Game Ready Drivers to test compatibility.
• GPU Stress Tests:
  
  Ran FurMark stress tests; GPU showed no overheating or hardware issues.
• Reinstallations and Updates:
  
  Reinstalled DaVinci Resolve Studio and ensured it’s running the latest version.
• Project Restructuring:
  
  Reduced project complexity by dividing it into smaller timelines and isolating Fusion-heavy elements.

Has anyone experienced similar issues with system reboots or application crashes caused by cache handling and GPU memory allocation? Are there additional steps I can take to resolve the cache-related errors? I have detailed logs, but the full diagnostic file is too large to share here. Let me know which specific sections or files would be most helpful to provide.

[Peter Chamberlain]

For that GPU, try NVIDIA Studio driver and Resolve v20

For that GPU, try NVIDIA Studio driver and Resolve v20

Ok I am installing that version now, and later I will provide more info in positive or negative case. Thanks sm

For that GPU, try NVIDIA Studio driver and Resolve v20

Thank you, Peter, for your suggestion to try the NVIDIA Studio driver and DaVinci Resolve v20.

I have now installed Resolve v20 Beta and switched back to the Studio driver. Unfortunately, the system continues to crash when working on the same project.

Logs: I’ve uploaded the full logs. You can access them here: w w w [dot] drop box [dot] com [slash] scl [slash] fi [slash] 3nt9zm3pm4500m9iwr1bd [slash] DaVinci-Resolve-logs-20250410-232538 [dot] zip [question] rlkey [equals] 95yguaqjqa7bx5t2aaaxtuygf [and] st [equals] z6kpynro [and] dl [equals] 0

Here’s an update on the issues I’m facing:

Persistent Issues:

• Node Cache Invalidations:
  
  Logs repeatedly show messages like:

  Code: Select all

  Invalidated node cache for node id (...), because cache node id folder (...) timestamp is inconsistent.

  
  This happens across multiple node IDs and media versions, suggesting cache timestamp inconsistencies are causing problems.
  
  
• GPU Memory Errors:
  
  Errors related to insufficient memory for Nvidia codec continue to appear:

  Code: Select all

  Nvidia codec insufficient memory

  
  
  These occur even though the GPU (RTX 5070, 12GB) doesn’t show signs of hardware strain during monitoring with GPU-Z and HWInfo.
  
  
• Other Observations:
  
  Cache management inconsistencies persist even after clearing and regenerating the CacheClip folder.
  
  Project restructuring (dividing the video into smaller parts and separating Fusion-heavy compositions to different timelines) mitigated previous system reboots but didn’t resolve these cache or GPU memory allocation problems.

I read about troubles with RTX 5070 (I am struggling myself with my ti version) that it can make a difference to "Enable spread spectrum in BIOS. Set pci back to auto." My bios (MSI Z390-A PRO) doesn't have these options.