OpenCL Error with NVIDIA, suddenly freezes and crashes

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

StatusZer0

  • Posts: 3
  • Joined: Thu May 15, 2025 3:58 pm
  • Real Name: Amelia Reber

OpenCL Error with NVIDIA, suddenly freezes and crashes

PostThu May 15, 2025 4:07 pm

Just installed DaVinci Resolve 20, booted it up and it gave me an error of
"DaVinci Resolve is using OpenCL for image processing because the installed NVIDIA driver does not support CUDA 12.8. Upgrade your NVIDIA driver for optimal performance. Alternatively you can manually select OpenCL processing mode to run in the current configuration"

This was attached with "Quit" and "Update Configuration" buttons. I checked my drivers, they are up to date. When I tried to click ANYWHERE on the popup, it simply freezes, does nothing, and stops responding, forcing me to close it.

No clue what to do here. Any help is greatly appreciated.
Offline

Stephen Swaney

  • Posts: 269
  • Joined: Tue Jun 15, 2021 4:23 pm
  • Location: Michigan, USA
  • Real Name: Stephen Swaney

Re: OpenCL Error with NVIDIA, suddenly freezes and crashes

PostThu May 15, 2025 8:20 pm

Do not use OpenCL with an Nvidia card. You will not be happy.

You need an NVIDIA driver that supports CUDA 12.8.
Depending on your platform, this means version 570.something or newer.
Offline
User avatar

Charles Bennett

  • Posts: 7735
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: OpenCL Error with NVIDIA, suddenly freezes and crashes

PostFri May 16, 2025 8:27 am

As Stephen says, you need Nvidia driver version 570.65 or newer for Resolve 20. Drivers are available at
https://www.nvidia.com/en-gb/geforce/drivers/
Resolve Studio 20.0 build 49
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo SSDs, GTX1060/6GB (572.16 Studio Driver), Win10 Home, Speed Editor, Faderport 1, Calibrated Eizo ColorEdge CS230 + BenQ & Samsung monitors for UI, Canon C100mk2, Zoom H2n.
Offline

StatusZer0

  • Posts: 3
  • Joined: Thu May 15, 2025 3:58 pm
  • Real Name: Amelia Reber

Re: OpenCL Error with NVIDIA, suddenly freezes and crashes

PostFri May 16, 2025 2:46 pm

I've installed the latest driver, and I've gotten past the error and I'm at the project select screen. However, similar to earlier, it just freezes and stops responding upon starting, forcing me to close it.
Offline

Jim Simon

  • Posts: 36105
  • Joined: Fri Dec 23, 2016 1:47 am

Re: OpenCL Error with NVIDIA, suddenly freezes and crashes

PostSat May 17, 2025 3:52 pm

Give this a good read. It goes over some what information to provide for developers.

viewtopic.php?f=21&t=90190
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
Offline
User avatar

Charles Bennett

  • Posts: 7735
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: OpenCL Error with NVIDIA, suddenly freezes and crashes

PostSat May 17, 2025 10:30 pm

What GPU do you have?
Resolve Studio 20.0 build 49
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo SSDs, GTX1060/6GB (572.16 Studio Driver), Win10 Home, Speed Editor, Faderport 1, Calibrated Eizo ColorEdge CS230 + BenQ & Samsung monitors for UI, Canon C100mk2, Zoom H2n.
Offline

StatusZer0

  • Posts: 3
  • Joined: Thu May 15, 2025 3:58 pm
  • Real Name: Amelia Reber

Re: OpenCL Error with NVIDIA, suddenly freezes and crashes

PostSun May 18, 2025 3:40 pm

I have an NVIDIA GeForce RTX 2070 SUPER.

Return to DaVinci Resolve

Who is online

Users browsing this forum: Danyyy3l, Google [Bot], panos_mts, Richard Dean, stevmcn and 324 guests