Resolve crashing at startup

Hello. I've been using Resolve for a couple of years now, mostly without any issues, but I'm struggling now to get Resolve to open. Recently updated to Windows 11 and replace my video card with an RX 7600 after the old RX 480 died a few weeks ago. After all the upgrades, everything was working, but I went to open Resolve yesterday and nothing was happening. I checked the event viewer and got the following error:

Code: Select all

Faulting application name: Resolve.exe, version: 19.1.4.11, time stamp: 0x00000000
Faulting module name: amdocl64.dll, version: 10.0.2841.19, time stamp: 0x5d56d369
Exception code: 0xc0000005
Fault offset: 0x00000000000cfc9f
Faulting process id: 0x14B0
Faulting application start time: 0x1DBC34D37D631CA
Faulting application path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\amdocl64.dll
Report Id: 1a7be9a1-f0f5-4376-8068-fa01f16e5eb9
Faulting package full name:
Faulting package-relative application ID:

I tried uninstalling all video drivers and rolling back to a couple of different older versions, but then got an "unsupported gpu processing mode" error. Tried installing other versions of Resolve, and got the gpu error on any and all previous gpu driver versions and nothing but a brief spinning circle with the newest gpu driver version. Even tried uninstalling and reinstalling in Safe Mode because I was at the end of my rope. I'm not using Topaz and I also tried uninstalling the Resolve Control Panels app just to see. No change.
Any insight would be greatly appreciated.
Logs are here: https://drive.google.com/drive/folders/ ... sp=sharing

Sooooooooo... nothing? lol

Nudge the post every so often until Staff can take a look at the logs.

Will do. Thanks

[Dwaine Maggart]

As you mention, Resolve is either immediately failing at the GPU detect stage, or if it gets past that, is not seeing a usable GPU.

At the time of generating the NFO, it appears you had the AMD 25.5.1 driver installed, which I would expect to work.

So I suspect something is screwed up with the AMD driver install. I'd recommend using the DDU app to fully remove the AMD GPU driver, and then installing the current AMD driver for your RX 7600, using a driver installer from the AMD Driver Downloads site, not a Windows provided driver.

This is a link to how to get and use the DDU app to remove the GPU driver. This thread describes removing an Intel GPU driver. Just select AMD GPU:

viewtopic.php?f=21&t=119852&hilit=%2Bddu#p659861

OK, using the DDU worked and I can now open Resolve again. Much appreciated!