Issues with Upgrading to Version 20

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dropdrop

  • Posts: 4
  • Joined: Mon Jul 08, 2024 6:40 pm
  • Real Name: Cassidy Bisher

Issues with Upgrading to Version 20

PostFri May 30, 2025 6:02 pm

Hi everyone,

I recently installed version 20 on my machine. I have a paid license with a valid serial number, but it’s prompting me to pay $299 again. I’ve already purchased the software previously, so I’m unsure why this is happening.

Additionally, I’m experiencing issues with my projects. While some open without a problem, others won’t load and display an error message instead.

Has anyone else encountered this? I’d appreciate any advice or guidance on how to resolve these issues.

Thank you!
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Jim Simon

  • Posts: 36070
  • Joined: Fri Dec 23, 2016 1:47 am

Re: Issues with Upgrading to Version 20

PostSat May 31, 2025 10:54 pm

You have mistakenly installed the Free version of Resolve. You'll have to download and install the Studio version.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.

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