DaVinci Resolve not opening

Hey all,

I recently had DaVinci Resolve 19 on Windows 10. I tried opening the program, but it refused to open. Gave me an error almost immediately upon the loading screen popping up. After a few more attempts, restarts, etc. I uninstalled, downloaded a new version (DR 20) and still had the same issue when trying to open it.

Any advice on how to problem solve this would be super useful.

Thanks in advance!

[Dwaine Maggart]

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows Desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open the Windows System Information app and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here. Make sure the links don't require access credentials.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.