Codec: H264 - MPEG-4 AVC (part 10) (avc1) Won't Import

I was going to open this low resolution file and run it through Superscale AI, but it won't import into the media pool.

VLC CODEC info as follows:

Codec: H264 - MPEG-4 AVC (part 10) (avc1)

I thought that's a pretty common CODEC.

File imports and edits and plays like any other in Adobe Premiere Pro.

What container format is it in?

Full mediainfo please and thank you.

What container format is it in?

It's MP4.

What container format is it in?

It's MP4.

Full mediainfo please and thank you.

Yeah, a full mediainfo is going to be needed to potentially diagnose this.

How do I get that information? I only see what VLC Media Player shows for CODEC info and I posted that info.

MediaInfo is still free in a basic version.

Took a while to figure out that Media Area was Media Info.. and why do these programs not have a portable version that does not require junking up the Windows Registry?

That out of the way, here's the report from the program on that file:

Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 690 MiB
Duration : 2 h 3 min
Overall bit rate : 778 kb/s
Frame rate : 23.976 FPS
Writing application : Lavf61.3.103

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 8 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 8 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 h 3 min
Bit rate : 726 kb/s
Width : 1 280 pixels
Height : 692 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.034
Stream size : 643 MiB (93%)
Writing library : Lavc61.5.104 libx264
Color range : Limited
Matrix coefficients : BT.709
Menus : 0
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC SBR PS
Format/Info : Advanced Audio Codec Low Complexity with Spectral Band Replication and Parametric Stereo
Commercial name : HE-AACv2
Format settings : NBC
Codec ID : mp4a-40-29
Duration : 2 h 3 min
Source duration : 2 h 3 min
Source_Duration_LastFrame : -14 ms
Bit rate mode : Constant
Bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 23.438 FPS (2048 SPF)
Compression mode : Lossy
Stream size : 42.5 MiB (6%)
Source stream size : 42.5 MiB (6%)
Default : Yes
Alternate group : 1
Menus : 0

That should import.
Can you post a sample to a cloud service?

The video is just over 600MB. I can't post a sample as I cannot even import it so I can render a small piece of it, but then, I wouldn't be asking the question in that case...

It certainly looks like the video should import. The sound won't, because it's HE-AACv2 which DR doesn't support, but I don't think that would stop the video stream from importing.

600 MB is not that huge these days. Even the free version of services like DropBox, Google Drive or WeTransfer will handle more.
What’s the source of these files? It will all be guesswork if folks are trying to help without a sample.

I found that the file was not visible if I navigate with the Media page to locate the file, however, I tried an experiment and used the Windows Explorer to locate the file and dragged it into the Master bin on the Edit page and that worked. The only issue was the audio track was empty.
So I opened the file in VLC and exported the audio as FLAC. That opened, but was zero length in DR. So next I opened that in Audacity and converted it to WAV and then imported that to DR and that worked. Now I am running the 2X superscale and exporting a Full HD version. Looks like a little under 17 minutes to export this over 2 hour video.