My DaVinci Resolve is Not Responding

Hi!
So I have an issue with my DaVinci Resolve editing program where whenever I try to load it, it ends up not responding. I have 32 gbs or RAM and about 60 gbs of space in my local disk drive. I'm unsure of what could be making my problems arise as it was working fine for me previously, I have tried a few methods of how to deal with this (one of which was from this forum). I have also tried deleting and redownloading the program a couple times as well. I have also tried closing every program on my computer and deleting numerous apps so I am able to load the program. I would really appreciate the help, thank you!

Next thing to try is telling exactly which hardware you have, GPU in particular, and posting a crash log.

The GPU I am using is AMD Radeon(TM) Vega 8 Graphics.

[Dwaine Maggart]

Windows or Mac?

Windows

[Dwaine Maggart]

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows Desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open the Windows System Information app and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here. Make sure the links don't require access credentials.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

https://filebin.net/vfun09vtr4prp235

[Dwaine Maggart]

As a start, open Windows Device Manager, select Display Adapters, right click the Parsec adapter and select Disable device.

Now does Resolve start?

@Dwaine This has been very helpful to me. After all the updates to Resolve and to my 4070Ti card, I never considered having disable/enable the card in Windows Device Manager. Seems to have resolved my 3 week long issue of Resolve 19 either loading very slowly or failing to load at all. Cheers my friend!

Yes! Thank you so much!

Can you check mine as well? I tried the following steps but it didn't work after disabling my integrated GPU. Instead it said OpenGL something was needed.
Link for files you need - https://filebin.net/h6zm5z8xok0cxt63

[Dwaine Maggart]

It appears that your Python 3.12 install is causing the issue. If you are not using Python, uninstall it.

If you are using Python, update it to a current version.

It appears that your Python 3.12 install is causing the issue. If you are not using Python, uninstall it.

If you are using Python, update it to a current version.

YOU ARE GOATED!! It works now, thank you so so much!!

I'm having the same issue as well

Hello, I have
RTX 3060
Ryzen 7 5700x
32GB 3600hz
Enough space I believe 70GB
i installed new driver when I install davinci resolve it freezes I can not click anything , I can do everything on PC just cant do anything there if I click anywhere on davinci the not responding page pops up, any solution please? thanks

[Dwaine Maggart]

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows Desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open the Windows System Information app and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here. Make sure the links don't require access credentials.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Hello, I did capture logs part but what I don't understand is the second part nfo part, I did not understand what that means, here's the zip file I get

https://gofile . io/d/2A9ZnN

please explain further thank you

[Dwaine Maggart]

It appears your Python 3.1.2 install is causing Resolve to crash.

If you are not using Python, uninstall it and that should solve the issue.

If you are using Python, update it to the current version and that should solve the issue.

Thank you so much you're a life saver

As a start, open Windows Device Manager, select Display Adapters, right click the Parsec adapter and select Disable device.

Now does Resolve start?

Is this something that can help me as well? I reached out and wanted to figure out why it takes 2-3 minutes for a project to open when I first open Davinci. You recommended that I create a separate library for each of my clients instead of having one library for all of them. Unfortunately, it still takes what seems like forever, to open a project. If it stays this way, I'm going back to a single library, that way I don't have to have separate Power Bins for each library. Your thoughts?

[Dwaine Maggart]

If you have any Network project libraries configured, and one or more of those network locations is not available, that can cause long loading.

If you have lots of stuff in the Deliver page Render Queue, that can make selecting the Deliver page take time. And if you exited Resolve with the Deliver page selected, it will open on the Deliver page, and take the same amount of time to open.

If you have Local project libraries on removeable drives, that might create long loading issues.