Not activating

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cachecow

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  • Real Name: Charles Uibel

where do i type in the activation key?

PostWed Apr 25, 2018 9:33 pm

I've looked all over the place. Even on the activation card.
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Reynaud Venter

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Re: where do i type in the activation key?

PostWed Apr 25, 2018 9:37 pm

During application startup, there is a Activation key field provided on the splash screen.

5CE5E0C2-7535-4370-B596-2909CF0AEFAB.jpeg
5CE5E0C2-7535-4370-B596-2909CF0AEFAB.jpeg (570.16 KiB) Viewed 1190 times

If you have accidentally installed the Standard (gratis) version, there obviously won’t be a Activation key field on the splash screen during application startup.
Mac Pro 7,1 Rack • Resolve Studio 20.0 • macOS 15.5 (24F74)
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cachecow

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Re: where do i type in the activation key?

PostWed Apr 25, 2018 10:02 pm

Yes, I installed the free version.
I uninstalled it, reinstalled 14. Put in the activation key,
reinstalled 15.
It's not activated.

thanks, what am I going to do?
i've uninstalled it 3 times
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Dwaine Maggart

Blackmagic Design

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Re: Not activating

PostThu Apr 26, 2018 12:24 am

Are you saying that you were successful in activating Resolve 14.3 Studio with the activation code, but you then installed Resolve 15 Beta 1 and it was no longer activated?
Dwaine Maggart
Blackmagic Design DaVinci Support
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cachecow

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Re: Not activating

PostWed May 02, 2018 10:20 pm

yes that's right, but that's because i had installed the light 15 beta not the studio beta.

I assumed the activation turned the light into the studio version.
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Dwaine Maggart

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Re: Not activating

PostWed May 02, 2018 11:57 pm

That is a bad assumption, as it turns out. Free Resolve and Studio Resolve are 2 separate apps.

Have you installed Studio 15b2, and it's working?
Dwaine Maggart
Blackmagic Design DaVinci Support

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