(Issue Resolved) Cannot start Resolve 15 beta 3

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

geetardude

  • Posts: 2
  • Joined: Mon May 21, 2018 7:49 pm
  • Real Name: Vegar Oyfoss

(Issue Resolved) Cannot start Resolve 15 beta 3

PostMon May 21, 2018 8:00 pm

Hi Guys

I have an issue. I have installed the beta 3 and when I try to run it nothing happens.
I mean...nothing...happens. No error message. nothing. WHen I check processes, I cannot find any reference to davinci there

But when I run the DaVinci Resolve Project Server, this starts....
Please help - and if i need to provide more info...do tell

My system info

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-8A56CO5
System Manufacturer MSI
System Model MS-7970
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz, 3312 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1.40, 24.02.2016
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer MSI
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale Norge
Hardware Abstraction Layer Version = "10.0.17134.1"
Username DESKTOP-8A56CO5\vegar
Time Zone W. Europe Summer Time
Installed Physical Memory (RAM) 24,0 GB
Total Physical Memory 24,0 GB
Available Physical Memory 18,6 GB
Total Virtual Memory 27,5 GB
Available Virtual Memory 19,4 GB
Page File Space 3,50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes



Name Radeon RX 560 Series
PNP Device ID PCI\VEN_1002&DEV_67FF&SUBSYS_04BE1043&REV_CF\4&323F8369&0&0008
Adapter Type AMD Radeon Graphics Processor (0x67FF), Advanced Micro Devices, Inc. compatible
Adapter Description Radeon RX 560 Series
Adapter RAM (1 048 576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\c0327684.inf_amd64_76add9a22b21deb6\B327831\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0327684.inf_amd64_76add9a22b21deb6\B327831\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0327684.inf_amd64_76add9a22b21deb6\B327831\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0327684.inf_amd64_76add9a22b21deb6\B327831\amdxc64.dll
Driver Version 24.20.11001.5003
INF File oem27.inf (ati2mtag_Polaris11DS section)
Colour Planes Not Available
Colour Table Entries 4294967296
Resolution 2560 x 1440 x 60 hertz
Bits/Pixel 32
Memory Address 0xC0000000-0xD01FFFFF
Memory Address 0xD0000000-0xD01FFFFF
I/O Port 0x0000E000-0x0000EFFF
Memory Address 0xDFE00000-0xDFEFFFFF
IRQ Channel IRQ 4294967293
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\driverstore\filerepository\c0327684.inf_amd64_76add9a22b21deb6\b327831\atikmpag.sys (24.20.11001.5003, 540,48 KB (553 448 bytes), 27.04.2018 00.36)
Last edited by geetardude on Wed May 23, 2018 8:36 am, edited 1 time in total.
Offline

jfriese1

  • Posts: 2
  • Joined: Tue May 22, 2018 6:39 pm
  • Real Name: James Friesen

Re: Cannot start Resolve 15 beta 3

PostTue May 22, 2018 6:48 pm

I am unable to get the program (beta 3) to make it past the first splash screen. It just quits. Can't get additional info about the program because it crashes too quickly. Went back to beta 2. It works pretty good for a beta. Running an iMac with 3.4 GHz Intel Core i7, 32GB of ram, AMD Radion HD 6970M 2GB and High Sierra 10.13.2
Offline

geetardude

  • Posts: 2
  • Joined: Mon May 21, 2018 7:49 pm
  • Real Name: Vegar Oyfoss

Re: Cannot start Resolve 15 beta 3

PostWed May 23, 2018 8:35 am

My issue is fixed.
My Intel GPU had been disabled in BIOS after I installed my AMD Radeon RX 560 GPU.

Once I enabled Intel GPU in BIOS, but kept the AMD as default, Resolve was able to start and work normally
Offline

jfriese1

  • Posts: 2
  • Joined: Tue May 22, 2018 6:39 pm
  • Real Name: James Friesen

Re: (Issue Resolved) Cannot start Resolve 15 beta 3

PostThu May 24, 2018 3:38 am

Will do.

Return to DaVinci Resolve

Who is online

Users browsing this forum: Enrico Budianto, EthicalEgret, Mads Johansen, Runepune, Stephen V. Stone and 255 guests