Resolve 15b5 + Intensity Pro 4K Crash when using WB Tool

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

Yiorgos Tryfonas

  • Posts: 60
  • Joined: Thu Jun 02, 2016 12:40 pm

Resolve 15b5 + Intensity Pro 4K Crash when using WB Tool

PostSun Jun 10, 2018 5:51 am

This is a quite weird situation I have been experiencing. Not sure if it was there on the previous Resolve versions as I got the card a couple of weeks ago and been using it with 15b4 (and now with b5). Desktop Video version is 10.10.

With the Intensity Pro 4K enabled on Resolve as monitoring card, when in the color page and clicking the white balance tool, Resolve crashes. Not every time but sooner or later it does. Sometimes in the first click, sometimes in the 2nd but it does. It crashes on old projects or brand new ones with the monitoring settings on default.

When the card is disabled in Resolve (not removed from the system) this crash does not occur even after hours of use and dozens of clicks on the white balance tool.

I have determined this problem after long testing with various cases. Funny thing just a few days I have delivered a project and coloured while using the Intensity Pro 4K. It did crash a couple of times but not that often as it does now. Now sure what's up...

I had a quick look at the logs and nothing is registered regarding to this as the logging stops right before the crash and resumes on the next program run. Of course there is the memory damp which I don't know what to do with. Here is the zip file anyways.

Don't know if other people have such a problem, it would be nice to work without worrying about it :?
Offline

Yiorgos Tryfonas

  • Posts: 60
  • Joined: Thu Jun 02, 2016 12:40 pm

Re: Resolve 15b5 + Intensity Pro 4K Crash when using WB Tool

PostThu Jun 14, 2018 10:57 am

Same thing happens with Resolve 15b5. Really hope this will be looked into by somebody. Thank you.
Offline

Yiorgos Tryfonas

  • Posts: 60
  • Joined: Thu Jun 02, 2016 12:40 pm

Re: Resolve 15b5 + Intensity Pro 4K Crash when using WB Tool

PostSat Jul 07, 2018 12:05 am

Thank you so much guys for taking care of this. I really appreciate it!
And great to see the exiting from cinema mode back to color page thingy fixed as well!
Image

Return to DaVinci Resolve

Who is online

Users browsing this forum: Bing [Bot], jfukunaga981@proton.me, nedak6464, Shrinivas Ramani and 219 guests