DaVinci Resolve 15 Beta won´t start

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Ruchabul

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  • Real Name: Anthony Schmidt

DaVinci Resolve 15 Beta won´t start

PostThu Jul 19, 2018 10:23 pm

Hello,

i have a Problem and i hope somebody can help me.

i worked with Davinci and produce a whole short movie. But since last week it crashed when i start it. No Error Sign or something. Just Nothing.
But i can find it on the Taskmanager .
I allready try to reinstall it and try a older version. Nothing happend.

i hope anyone can help me.

my Pc details :
Intel i-5-7500 CPU @3.40GHz
8-Ram
NVIDIA GeForce GTX 1060 6GB
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Dwaine Maggart

Blackmagic Design

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Re: DaVinci Resolve 15 Beta won´t start

PostThu Jul 19, 2018 10:58 pm

In a File Explorer window, goto:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Ruchabul

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Re: DaVinci Resolve 15 Beta won´t start

PostFri Jul 20, 2018 1:16 pm

Hello,

I have already posted a Dropboxlink. But now it doesn´t show up. Now i tried it again but this site says i´m not allowed to.
So is my question; did you already recieved the link and deleted it or did i do something wrong.
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Dwaine Maggart

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Re: DaVinci Resolve 15 Beta won´t start

PostFri Jul 20, 2018 3:58 pm

Put a space somewhere obvious in the URL so the site doesn't think it's a link.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Ruchabul

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Re: DaVinci Resolve 15 Beta won´t start

PostSat Jul 21, 2018 11:04 am

https://www .dropbox .com/sh/ 4d85q5kh0fxca32/AACk5-zf9TAtZddjbkpXt3lza?dl=0
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Dwaine Maggart

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Re: DaVinci Resolve 15 Beta won´t start

PostMon Jul 23, 2018 3:58 pm

It seems that Resolve was working when you had 15b4 installed, and stopped working when you installed 15b6.

If you have a project to get out, it might be a plan to uninstall 15b6 and reinstall 15b4 to get your project finished.

The issue appears related to ID'ing the graphics in the system. It could be an issue with the onboard Intel HD630 graphics. That's being properly ID'd in 15b4, and not being ID'd at all in 15b6 before it crashes.

If you have the ability in the system BIOS to disable the onboard Intel graphics, you might change the state of that, and see if that helps, i.e. if it is disabled, enable it. If it's enabled, disable it.

You also have an older NVIDIA driver installed. But it's not that old, 388.13. You can update that to a newer version, but perhaps not the newest version, as people have reported possible issues with that. 397.64 might be a good version to try. From the NVIDIA Driver Downloads site.
Dwaine Maggart
Blackmagic Design DaVinci Support

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