Davinci Resolve 15 will not open.

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NukeAphix

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  • Joined: Fri Sep 07, 2018 11:10 pm
  • Real Name: Andrew Davis

Davinci Resolve 15 will not open.

PostSat Sep 08, 2018 12:30 am

Hello. Davinci Resolve will not open. When I launch from anywhere, even the .exe file, it will not open. When I check task manager to see if it's open it says that it is not running in apps but is open in the background processes. I've tried uninstalling and re-installing multiple times and even tried to update my drivers to no avail.
https://drive.google.com/open?id=1AFb36yU_uh 0LsLRdo9YdC8dXbB9DcIzh

Delete the spaces in the middle

I hope someone can tell me if I did something wrong as I am quite frustrated.
-Thanks, NukeAphix.
Last edited by NukeAphix on Sat Sep 08, 2018 11:23 pm, edited 1 time in total.
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Dwaine Maggart

Blackmagic Design

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Re: Davinci Resolve 15 will not open.

PostSat Sep 08, 2018 3:50 am

Put the Resolve log file and the System Info .NFO file onto a file sharing site.

Then post links to the files here. Since you haven't made enough posts to be able to post actual URL's yet, put a couple of obvious spaces in the URL link, so the forum software doesn't see it as a link.
Dwaine Maggart
Blackmagic Design DaVinci Support
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NukeAphix

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  • Joined: Fri Sep 07, 2018 11:10 pm
  • Real Name: Andrew Davis

Re: Davinci Resolve 15 will not open.

PostSat Sep 08, 2018 11:21 pm

https://drive.google.com/open?id=1AFb36yU_uh 0LsLRdo9YdC8dXbB9DcIzh
Delete the spaces in the middle.
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NukeAphix

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  • Joined: Fri Sep 07, 2018 11:10 pm
  • Real Name: Andrew Davis

Re: Davinci Resolve 15 will not open.

PostSat Sep 08, 2018 11:22 pm

Dwaine Maggart wrote:Put the Resolve log file and the System Info .NFO file onto a file sharing site.

Then post links to the files here. Since you haven't made enough posts to be able to post actual URL's yet, put a couple of obvious spaces in the URL link, so the forum software doesn't see it as a link.


https://drive.google.com/open?id=1AFb36yU_uh 0LsLRdo9YdC8dXbB9DcIzh

Delete the spaces in the middle.
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Dwaine Maggart

Blackmagic Design

  • Posts: 13276
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Davinci Resolve 15 will not open.

PostMon Sep 10, 2018 7:40 am

Follow my suggestion at the end of this thread:

viewtopic.php?f=21&t=60262

Your Windows error log shows that igdrclneo64.dll is causing the crashing.
Dwaine Maggart
Blackmagic Design DaVinci Support

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