Resolve 14 Keeps crashing during edit on windows 10

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Adam Massingale

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  • Joined: Thu Sep 14, 2017 9:57 am

Resolve 14 Keeps crashing during edit on windows 10

PostThu Sep 14, 2017 10:07 am

Hello, a few minutes into each edit resolve will crash and my work isn't saved. I'm new to resolve and I'm running the free version 14.0.0.078. I have 16gb ram, and a msi gtx 1050ti 4gb graphics card. below is the link to the saved log file. Any help would be appreciated. Thanks!

https://drive.google.com/open?id=0Bwtws ... 3FSaGhOSTA
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Rohit Singhal

Blackmagic Design

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostFri Sep 15, 2017 4:28 am

Please capture full logs and post.

Capture logs - viewtopic.php?f=21&t=48885
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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Heiko Thies

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostFri Sep 15, 2017 5:37 am

Do you use an external reference display which you have by any chance connected with the intensity shuttle usb? This is my setup and I noticed when I deactivate the intensity output Resolve won't crash. When it's on I also experience random crashes often times right when I move to the edit page and start dropping footage in or just hit play or scrub.
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Adam Massingale

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostSat Sep 16, 2017 2:33 pm

https://drive.google.com/open?id=0Bwtws ... VVYQjlPUWc

Rohit Singhal this is a link to every log file that Davinci captured.

Heiko Thies I do not have that setup.

My PC is a brand new build (my first build) so it could be related to that.
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Adam Heise

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostMon Oct 23, 2017 7:14 am

I'm getting the same problem. Here is the download link to logs. I'm editing8k red footage. It crashes once I scrub through my shots.

https://drive.google.com/open?id=0B0xHe ... UpqclcyRDA
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Adam Heise

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostWed Oct 25, 2017 12:52 am

Here's a screen capture of my crash. It seems ok at the start where I click on a few frames in the edit, but when I scrub through them.... instantly crashes...

https://drive.google.com/open?id=0B0xHe ... Vc4UmUzLXM
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Roberto Jiménez

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostTue Dec 05, 2017 12:24 am

Hello

I have the very same problem, Davinci Resolve 14 crashes randomly after some minutes working. It happened during video import processing, editing, and while viewing preferences with nothing changed on the panel.

Any suggestions? all the best!

Notebook model: HP Beats 15 Notebook PC
Total memory:8.00 GB
Procesor:AMD A8-5545M APU with Radeon(tm) HD Graphics
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Neoncooper

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  • Real Name: Simba Zharo

Re: Resolve 14 Keeps crashing during edit on windows 10

PostTue Mar 27, 2018 3:45 pm

Hi there guys I'm still new to DaVinciResolve I had hoped someone would have posted a solution to this problem. I am struggling with it as well. Please help
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Peter Chamberlain

Blackmagic Design

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Re: Resolve 14 Keeps crashing during edit on windows 10

PostWed Mar 28, 2018 9:53 pm

Hey guys, please review
viewtopic.php?f=21&t=69837
DaVinci Resolve Product Manager

ericgileza

Re: Resolve 14 Keeps crashing during edit on windows 10

PostFri Sep 28, 2018 9:53 pm

I am new to editing, did some research downloaded DR15, didn't understand what Beta meant, so I downloaded DR 14.01. I am experiencing the same crashes i did in DR 15 beta. I can populate the media panel, then when i edit the program just turns off. and after saving i reload a started program, and all freezes, then turns off. I hope I posted this in the right place, i tried to find a place to start a new thread or rescent DR 14 crash conversations but couldnt find anything thanks if anyone can explain. this is my system stats; processor; AMD A8-64 APU with AMD Radon R5 Graphics 2.00 GHz, 8.00GB RAM (that i bumped up with external equipment to 10000 MB, 64-bit Operating System, 64- Based Processor, Windows 10, on a HP Pavillion desk top.

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