Davinci resolve 16 and 17 beta Bug

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
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cantfixthisbug

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Davinci resolve 16 and 17 beta Bug

PostSun Nov 29, 2020 7:34 pm

I'm trying to use davinci but every time I install it it doesn't work and says looking for control surface and crashes, Can someone please help me
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Peter Chamberlain

Blackmagic Design

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Re: Davinci resolve 16 and 17 beta Bug

PostMon Nov 30, 2020 6:48 am

Please see the faqs for details to report so someone can help.
DaVinci Resolve Product Manager
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ACD Exp0

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Re: Davinci resolve 16 and 17 beta Bug

PostMon Nov 30, 2020 2:12 pm

I switched from Divinchi resolve 16 to 17. Once I downloaded and installed the 17 every time I try to open it it crashes. It's irrating. I tried switching the compatiblity mode to windows 8, but all it does is sometimes opening the Project mangagers. I restared my computer, downloaded 17 again, and I even tried going back going back to 16. I had really important projects. I dont think its because my database has not been updated because when Installed 17 i pressed update database. Please help :(
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Jim Simon

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Re: Davinci resolve 16 and 17 beta Bug

PostMon Nov 30, 2020 3:30 pm

My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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2.8 Lenses

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Re: Davinci resolve 16 and 17 beta Bug

PostMon Mar 01, 2021 3:31 am

cantfixthisbug wrote:I'm trying to use davinci but every time I install it it doesn't work and says looking for control surface and crashes, Can someone please help me

Most likely, Davinci Resolve has a compatibility problem with either one of your USB devices or one of your PCIExpress slot card devices.
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To diagnose the problem, remove all your PCIe devices except for your graphics card, and also remove all our USB devices except for directly connecting your USB mouse and keyboard. You will likely find that Davinci Resolve loads correctly. to track down the compatibility problem, one by one, try adding in a single PCIe device or USB device until the problem reappears. My problem turned out to be the high end PCIE audio/sound synth and interface system I'm using. Others tracked the problem to video capture hardware devices.
Hardware and Software Configuration:
cpu - AMD 5950X
gpu - Asus RTX 4080 - 16GB
ram - Corsair RT 3600MT 128GB (4 x 32GB)
sys drive - SK Hynix P41 2TB
cache drive - PNY 3040 2TB
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Windows 10 64 bit latest
Davinci Resolve 18.1.4

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