Shift+7 shortcut issue

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onlygeorge92

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  • Joined: Mon Jan 11, 2021 3:50 pm
  • Real Name: George Cristian

Shift+7 shortcut issue

PostMon Jan 11, 2021 4:01 pm

I don't know if it's for my settings but the shortcut Shift+7 doesn't work when you are in the Media, Cut or Edit page.
I have ver. 17 now but it was the same with ver. 16.
Anyone has the same problem?
Windows 10 pro ver. 2004, i7 5820K, 16Gb ddr4, GTX 980TI driver 461.09, 2 screens (1°: 2k, 2°: 1080p)
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Jim Simon

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Re: Shift+7 shortcut issue

PostTue Jan 12, 2021 12:10 am

Working here.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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Shrinivas Ramani

Blackmagic Design

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Re: Shift+7 shortcut issue

PostTue Jan 12, 2021 3:38 am

George,

When you switch the default DaVinci Resolve key preset, and try after that, does it work?
If yes, can you check your customised preset for issues? Click on Shift and 7 in the keyboard layout and check on the lower left tab below to see wht mappings it has. Check also the Media pool section for local overrides.

If it still does not work, can you include some steps, including a screenshot of your screen setup (single screen, dual screen, clean feed etc) and if you're trying with focus on the included media pool or with floating media pool windows.

Thanks
Shrinivas
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onlygeorge92

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Re: Shift+7 shortcut issue

PostTue Jan 12, 2021 12:37 pm

Thanks for the reply! :)

I have the default DaVinci Resolve key preset, no customised preset.
I've checked the Media pool section but there's no local overrides.

Image

Image

I have tried all, it doesn't work. It works only if I change the shurtcut with other keys like only 7 or other numbers or letters without Shift.
Windows 10 pro ver. 2004, i7 5820K, 16Gb ddr4, GTX 980TI driver 461.09, 2 screens (1°: 2k, 2°: 1080p)
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onlygeorge92

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  • Joined: Mon Jan 11, 2021 3:50 pm
  • Real Name: George Cristian

Re: Shift+7 shortcut issue

PostWed Mar 17, 2021 7:46 pm

Now I have upgrated to 17.1 and it's working :)
Windows 10 pro ver. 2004, i7 5820K, 16Gb ddr4, GTX 980TI driver 461.09, 2 screens (1°: 2k, 2°: 1080p)

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