Crash When Opening and During Edit

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JessTech

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  • Joined: Thu Apr 22, 2021 3:32 am
  • Real Name: Jessica Neal

Crash When Opening and During Edit

PostThu Apr 22, 2021 3:50 am

I'm having constant issues tonight with Davinci Resolve. My current PC config below.

AMD Ryzen 3700X (8 cores 16 threads)
ROG Strix B550-A Gaming Motherboard
16GB of RAM
Nvidia 1660 Super GPU (6GB of VRAM)

I have the latest Nvidia drivers downloaded, PC is up to date with all recent updates, and BIOS has been checked for updates. I've also uninstalled and reinstalled Davinci Resolve 17.1.1. I'm not sure where to go from here except try different software if this can't get resolved. Any help is appreciated.
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Peter Chamberlain

Blackmagic Design

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Re: Crash When Opening and During Edit

PostThu Apr 22, 2021 4:56 am

Is this the GPU diver you have installed?

https://www.nvidia.com/download/driverR ... 2694/en-us
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JessTech

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  • Joined: Thu Apr 22, 2021 3:32 am
  • Real Name: Jessica Neal

Re: Crash When Opening and During Edit

PostThu Apr 22, 2021 5:32 pm

I believe so. I'll have to confirm when I get home. Is there an issue with this driver? If so, I attempt to roll back. But I was having issues before the driver update so I'm not sure the rolling back to a previous driver will solve the issue.
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JessTech

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  • Real Name: Jessica Neal

Re: Crash When Opening and During Edit

PostThu Apr 22, 2021 11:59 pm

I'm commenting again to confirm, yes the driver Nvidia Studio Driver 462.31 is currently installed. It wasn't yesterday and I changed it when I got home. But it didn't fix the issue. It's still crashing on me. Its happening around the same piece of footage so I tried reducing the resolution but it didn't help. Now its doing the same thing as last night where it just keeps opening up where I last crashed at and will crash again. So, as of right now it wont even stay open. The footage I'm trying to work with was originally MP4 but I have converted it to MOV because I found out that MP4 files could cause it to crash. It didn't stop the crashes though. Any ideas of what I can try?
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Peter Chamberlain

Blackmagic Design

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Re: Crash When Opening and During Edit

PostFri Apr 23, 2021 2:50 am

See the faqs re the NFO and logs you can post.
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