"Critical Error Saving Project" Issue for almost eeverything

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beaurosario

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"Critical Error Saving Project" Issue for almost eeverything

PostTue Dec 15, 2020 12:40 am

EDIT: This is on an M1 Mac Mini- could be part of the problem, but I'd been working on this machine for two weeks without this issue.

Using DR 17.0B Build 13

A few days ago, I started getting a "Critical Error Saving Project" message when doing something specific (adding a crossfade to a video.) But the error has been popping up more and more frequently, when opening a timeline, trying to rename something specific in the media bins, etc. Now, I can't do anything before I get the message.

The error prompts me to either "Reload Current Project" or "Export Current Project and then Reload." I would love to choose the second, but anytime I'm able to successfully export a project file from Resolve without it crashing, I'm unable to import it to my project server without it crashing. So, I'm left back wherever the project was last saved before reloading. (I'm also having trouble saving the project manually without crashing or triggering this "Critical Error" issue.

Is anyone having this issue?
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VjekoA

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostMon Dec 21, 2020 1:17 am

Can you check your disk with cashe clip location. Probably is full?
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MaxHasACuteDog

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostSat Mar 27, 2021 7:41 pm

Did you every figure this out? I'm now experiencing the same problem.
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Boston

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostTue Apr 13, 2021 6:30 pm

Had the same problem.

SOLUTION: If you have DYNAMIC PROJECT SWITCHING enabled - Close all other projects except the one you want to save. Then attempt to save.

I also reset cache folders. This may help?


----
UPDATE: nope. I thought it was saving... but after 5 hours of working... it was not. After restarting I lost all my work. So. If you have this problem. Restart. You may not have a fix.
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Marc Wielage

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostWed Apr 14, 2021 4:22 am

Boston wrote:UPDATE: nope. I thought it was saving... but after 5 hours of working... it was not. After restarting I lost all my work. So. If you have this problem. Restart. You may not have a fix.

I actually had this hit with 16.2.7: I thought it was saving, I was hitting ⌘S to save, but it wasn't "actually" saving. Live Save stopped working. Lost a few hours of work when I realized what was being shown in the Project Manager showed the last save as being hours before. That was a huge pain in the ass. It's only happened to me once in... well, ever... so I'm going to accept it was a fluke.

Have not seen that happen in 17 yet, but I'm keeping a closer eye on the Project Manager now. Every time a Live Save happens, the timestamp should change, so that's one clue.

The o.p. should send a copy of the project to Blackmagic support.
marc wielage, csi • VP/color & workflow • chroma | hollywood
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beachboybry

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostThu May 06, 2021 7:31 pm

Sadly this same known issue just hit me again now. Not sure how to fix this.
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Stefan Marchand

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostMon Jun 21, 2021 3:33 pm

Work was going well, I had just deleted an empty folder from the "Smart Bins" area of the UI and got the error.

Screen Shot 2021-06-21 at 10.46.01 AM redacted copy.jpg
Screen Shot 2021-06-21 at 10.46.01 AM redacted copy.jpg (308.55 KiB) Viewed 75 times


No matter which option is chosen, it still fails:

unable to export.png
unable to export.png (30.5 KiB) Viewed 97 times


unable to open.png
unable to open.png (30.3 KiB) Viewed 97 times


If it will finally save a .drp, it then won't open it.

macOS 10.15.7
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Shrinivas Ramani

Blackmagic Design

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Re: "Critical Error Saving Project" Issue for almost eeveryt

PostTue Jun 22, 2021 6:33 am

Can you check if you have enough free disk space on your Mac?

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