Resolve Studio 17.1.1 build 9 frequently crashing M1 16GB

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Martin Landsburg

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Resolve Studio 17.1.1 build 9 frequently crashing M1 16GB

PostThu Apr 22, 2021 5:07 pm

Hi, I am using Davinci Resolve Studio 17.1.1 build 9,
it frequently crashes on my new Mac Mini M1 16GB RAM version,
I have tried with and and without live save, with and without auto project backup.

I get crashes every 10-20 minutes. It performs very well during those minutes though!
And I have been able to render a finished project with 7 hours of footage.
So I think it only crashes in the color or edit page.

The logs and system diagnostics are here:
https://drive.google.com/drive/folders/ ... sp=sharing

thank you so much for your time!

Best regards,
Martin
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Martin Landsburg

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Re: Resolve Studio 17.1.1 build 9 frequently crashing M1 16G

PostMon May 17, 2021 12:28 pm

Resolve crash report UPDATE
I am now using Davinci Resolve Studio 17.2 but have had these issues on 17.1.1;
Big Sur OSX 11.3.1 but it crashed as frequently on previous versions OSX 11.2.3 and 11.3

1TB Samsung 970 EVO plus NVME as proxy drive in a USB-C enclosure, sustained read write speeds about 950-1029 MB/s.

A 1TB Crucial SATA SSD is currently my media drive.

Interesting notes regarding proxy/cache drive settings: when using the internal drive as proxy/cache drive and SATA SSD as media drive it did not seem to crash while color grading.

GPU settings: Instead of auto, I set it to Metal, and selected Apple M1 as my GPU (instead of Auto setting). Auto vs manual seemed to make no difference in crash frequency.

Recently, taking screenshots of the settings in resolve makes the system crash instantly, and every single time.

It seems DR mainly crashes in the color page, and usually when going to full screen, disabling/enabling nodes, saving the project (keyboard shortcut command-s), setting/adjust power windows, making color adjustments, but sometimes just from moving the mouse cursor in the color page :(

I saw major spikes in CPU usage at the time of a crash, but not memory or GPU.

New logs and system diagnostics are here:
https://drive.google.com/drive/folders/ ... sp=sharing
Each of the Resolve logs were with different approaches,

may 8th was when I started using an external NVME as a cache drive.

-1080p timeline
-Panasonic S1H footage
-4K H264 10-bit 150mbps Long GOP codec

thank you again for your time!

Best regards,
Martin
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Peter Chamberlain

Blackmagic Design

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Re: Resolve Studio 17.1.1 build 9 frequently crashing M1 16G

PostTue May 18, 2021 10:18 am

There are a lot of errors in the log for clips at STRATEX/21 April/S1H
can you remove this external drive and verify operation with internal storage only and a non S1H clip?
If that works, post a sample clip for someone to review.
DaVinci Resolve Product Manager
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Martin Landsburg

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Re: Resolve Studio 17.1.1 build 9 frequently crashing M1 16G

PostFri May 21, 2021 9:16 am

Peter Chamberlain wrote:There are a lot of errors in the log for clips at STRATEX/21 April/S1H
can you remove this external drive and verify operation with internal storage only and a non S1H clip?
If that works, post a sample clip for someone to review.


Dear Peter, I tried your suggestions, and even with regular H264 footage, (non-S1H) and using only the internal drive, all external drives removed, it still crashes. It seems to happen especially when using qualifiers. I have added a new log for this crash:

https://drive.google.com/drive/folders/ ... sp=sharing

Question: could it be that I need to run the rosetta updater?
Or should I try a complete fresh install of OSX and start from scratch?
Appreciate your help in this matter!

regards,
Martin Landsburg
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Peter Chamberlain

Blackmagic Design

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Re: Resolve Studio 17.1.1 build 9 frequently crashing M1 16G

PostFri May 21, 2021 10:00 am

U do need Rosetta so run the updater
DaVinci Resolve Product Manager
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Martin Landsburg

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Re: Resolve Studio 17.1.1 build 9 frequently crashing M1 16G

PostThu Aug 26, 2021 2:28 pm

Peter Chamberlain wrote:U do need Rosetta so run the updater


I tried Rosetta updater, to no avail. The (it appears temporary) solution was to clean re-install OSX.

However, after upgrading to 17.3, the same problem comes up. Here is the diagnostic report:
https://drive.google.com/file/d/1Jq2CsC ... sp=sharing

The crash can be reproduced simply by saving a grade via keyboard shortcut alt+1.
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Martin Landsburg

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Re: Resolve Studio 17.1.1 build 9 frequently crashing M1 16G

PostWed Sep 01, 2021 8:43 pm

It happens also in projects with GH5 footage. I just save a power grade with alt+1 and the critical error occurs.

here are the logs:
https://drive.google.com/file/d/1txejNV ... sp=sharing
and the critical error details:
https://drive.google.com/file/d/1c-7Cao ... sp=sharing

thanks in advance for your time!
Martin
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