Resolve 17.2 constant crashes editing MKV file

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JRedstar

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Resolve 17.2 constant crashes editing MKV file

PostSun May 16, 2021 8:56 pm

I just updated to 17.2 so this was the first time editing the MKV files direct. It'll work fine for a while then crash after crash after crash. Reboot the PC same thing. Sometimes not even doing anything - open the project with the MKV files and instantly crash. MP4 files for editing still no problem

Ill just continue the old workflow of remux the MKV to MP4 files to edit until the kinks are worked out, just thought I'd report my experience
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stevebarnes

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 1:04 am

JRedstar wrote:I just updated to 17.2 so this was the first time editing the MKV files direct. It'll work fine for a while then crash after crash after crash. Reboot the PC same thing. Sometimes not even doing anything - open the project with the MKV files and instantly crash. MP4 files for editing still no problem

Ill just continue the old workflow of remux the MKV to MP4 files to edit until the kinks are worked out, just thought I'd report my experience
Linux has Handbrake, a utility for changing media containers/formats. Not sure if it's available in other platforms but it's very good.

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Uli Plank

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 1:06 am

Handbrake exists for all three platforms.
Don't approach Resolve with your expectations from other NLEs! They are all different.
Resolve Studio 17.2.1 and Fusion Studio 17.2.1, macOS 11.3.1
iMac 2017 Radeon Pro 580 8 GB VRAM, 32 GB RAM
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Shrinivas Ramani

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 1:34 am

Hi Karl

A shareable link to a sample MKV file may help, as would describing where this MKV comes from.

Regards
Shrinivas
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Rohit Singhal

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 5:37 am

Also, please post the crash logs. More info here - viewtopic.php?f=21&t=90190
Rohit Singhal
DaVinci Resolve Software Development
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JRedstar

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 3:03 pm

This is OBS recording, in MKV. - h.265 Normally I remux to MP4 within OBS (i'll include a screen showing my record settings for OBS)

As far as crash logs, well for Resolve specially I wouldn't know where those are or how to get them

Sorry missed the post above on how to get the crash logs. Ill attach the zip file. It crashed within a minute of opening the project with the MKV files in it (ill have to link to a google drive as the crash logs are to big to attach here)

https://drive.google.com/file/d/1LWMZMi ... sp=sharing

obs-record.png
obs-record.png (53.25 KiB) Viewed 356 times
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peterjackson

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 3:22 pm

The above output options require Xaymar StreamFX packages available from here: https://github.com/Xaymar/obs-StreamFX/releases
XPS 9750, i9-8950HK, 32GB, 2TB NVM, Intel 630, GTX 1050 Ti, 1080 Ti eGPU, Mini Monitor, BMCC4K. Versions: BIOS 1.7.0, Intel 630 24.20.100.6287, Nvidia 25.21.14.1881, Thunderbolt 17.4.77.13, Win10 Enterprise 10.0.17134.
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JRedstar

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Re: Resolve 17.2 constant crashes editing MKV file

PostMon May 17, 2021 4:37 pm

peterjackson wrote:The above output options require Xaymar StreamFX packages available from here: https://github.com/Xaymar/obs-StreamFX/releases


I do use the latest version of StreamFX. I should note I been using this setup for a couple years now, just remux the MKV to MP4 files and everthing works perfect. This is the first time I tried editing the MKV file as 17.2 just added support for it. So maybe the way i record or something, I dunno. But it isn't that big of a step anyways creating the MP4s so Ill just continue that workflow for now
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peterjackson

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Re: Resolve 17.2 constant crashes editing MKV file

PostTue May 18, 2021 5:08 am

JRedstar wrote:
peterjackson wrote:The above output options require Xaymar StreamFX packages available from here: https://github.com/Xaymar/obs-StreamFX/releases


I do use the latest version of StreamFX. I should note I been using this setup for a couple years now, just remux the MKV to MP4 files and everthing works perfect. This is the first time I tried editing the MKV file as 17.2 just added support for it. So maybe the way i record or something, I dunno. But it isn't that big of a step anyways creating the MP4s so Ill just continue that workflow for now
I'm really thankful for MKV support. Now it's just a question of fixing the obvious quirks.
XPS 9750, i9-8950HK, 32GB, 2TB NVM, Intel 630, GTX 1050 Ti, 1080 Ti eGPU, Mini Monitor, BMCC4K. Versions: BIOS 1.7.0, Intel 630 24.20.100.6287, Nvidia 25.21.14.1881, Thunderbolt 17.4.77.13, Win10 Enterprise 10.0.17134.
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Rohit Singhal

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Re: Resolve 17.2 constant crashes editing MKV file

PostThu May 20, 2021 10:28 am

Hi Karl,

Would it be possible for you to send us a project archive (.dra) which includes a small sample media which can show the crash? You can pm me if you like.
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design

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