Project erase ?

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marketinghaters

  • Posts: 7
  • Joined: Sun Jan 05, 2020 12:11 pm
  • Real Name: Richard Louet

Project erase ?

PostFri May 28, 2021 11:47 am

Hello
I have a big problem.
I have been working on a video for several days. I regularly save the project.
But a few moments ago the software crashed and when I restarted it, it was impossible to find my project...
Where can I get it back?
Thanks
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Peter Chamberlain

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 7:08 am

Re: Project erase ?

PostSat May 29, 2021 8:23 am

Do u use disk database on an internal drive?
The FAQs list where the disk database is stored by default, what in ur folder?
Do u have backups turned on?
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marketinghaters

  • Posts: 7
  • Joined: Sun Jan 05, 2020 12:11 pm
  • Real Name: Richard Louet

Re: Project erase ?

PostSat May 29, 2021 8:17 pm

I use an external data drive
The faq list? The folder? I don't understand...
Backup is not turn on. But auto save yes.
When I created my project, I used an existing project. And then I do " save as a new project" name it and then I saved every time I made a change. And nothing wrong happen. And yesterday... The software bugged and my project was not here...
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Peter Chamberlain

Blackmagic Design

  • Posts: 14923
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Project erase ?

PostMon May 31, 2021 2:20 am

FAQs are at the top of the forum.. it describes where the default DB is stored.
You media can be on remote drives but the DB should be on a permanently connected drive, ideally internal.

Review the faqs and see if you truly have the DB on the internal or external and if external see what is recorded there.

It could be a simple as the drive letter changed.. or your DB is corrupted. If its on an external drive and its an ExFat formatted drive that could be the cause of your trouble.
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