The window is stuck. I can't move it.

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CStafford

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The window is stuck. I can't move it.

PostWed Oct 09, 2019 5:31 pm

I installed DaVinci Resolve, and I'm excited to use its features! There is one problem though.
I can't move the window. The program is still responding and I can use all of the visible buttons, but I just can't move the window with the mouse! In Ubuntu, there are keystrokes used to move windows, and they don't work either. Unfortunately, the bottom and right sides of the window are cut off. Any idea how to fix this?
Image
Image
And no, I can't reposition the window in the Overview (Screenshot 2)
I am running DaVinci Resolve 16 on Ubuntu 18.04.03 with GNOME 3.28.
Christopher Stafford
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Shrinivas Ramani

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Re: The window is stuck. I can't move it.

PostThu Oct 10, 2019 3:20 am

In the Workspace menu, can you toggle the Full Screen window?
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waltervolpatto

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Re: The window is stuck. I can't move it.

PostThu Oct 10, 2019 5:44 am

Can you also post the full system specs with gpu?
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled - 12x8TB SSD RAID5 internal (80TB)
Decklink Studio 4K (12.4.1)
Resolve 19.1.3 / fusion studio 19
GPU 3090ti drivers 512.59 studio
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CStafford

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Re: The window is stuck. I can't move it.

PostThu Oct 10, 2019 12:40 pm

Shrinivas Ramani wrote:In the Workspace menu, can you toggle the Full Screen window?


No, I can't reposition the window in the activities overview. All I can do is close programs, switch between them, and move programs to other workspaces.

waltervolpatto wrote:Can you also post the full system specs with gpu?


Sure thing.
  • Computer: Dell Inspiron R17 N7110 (Intel Core i5, Intel Sandybridge graphics, NVIDIA GeForce GT 525M)
  • OS: Ubuntu 18.04.03 LTS with GNOME 3.28
  • RAM: 12 GB
  • VRAM (525M): 1 GB
  • 500 GB Western Digital Blue HDD
  • 17.3" LCD Display (Powered by 525M)
  • HDMI out, VGA out
Anything else?
Christopher Stafford
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waltervolpatto

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Re: The window is stuck. I can't move it.

PostFri Oct 11, 2019 4:50 am

sorry, your system is severely under-powered to run resolve...
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled - 12x8TB SSD RAID5 internal (80TB)
Decklink Studio 4K (12.4.1)
Resolve 19.1.3 / fusion studio 19
GPU 3090ti drivers 512.59 studio
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CStafford

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Re: The window is stuck. I can't move it.

PostFri Oct 11, 2019 6:18 pm

waltervolpatto wrote:sorry, your system is severely under-powered to run resolve...

Ouch. Would you recommend not using Resolve at all? I'm able to run other programs like Blender and Lightworks, and it Resolve is just fine. Will it refuse to move when my system is marked as incapable?
Christopher Stafford
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waltervolpatto

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Re: The window is stuck. I can't move it.

PostFri Oct 11, 2019 6:53 pm

CStafford wrote:
waltervolpatto wrote:sorry, your system is severely under-powered to run resolve...

Ouch. Would you recommend not using Resolve at all? I'm able to run other programs like Blender and Lightworks, and it Resolve is just fine. Will it refuse to move when my system is marked as incapable?


resolve use extensively the GPU and the one in your system is not capable to run it.

There is no CPU only resolve....
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled - 12x8TB SSD RAID5 internal (80TB)
Decklink Studio 4K (12.4.1)
Resolve 19.1.3 / fusion studio 19
GPU 3090ti drivers 512.59 studio
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CStafford

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Re: The window is stuck. I can't move it.

PostSat Oct 12, 2019 11:45 am

waltervolpatto wrote:
CStafford wrote:
waltervolpatto wrote:sorry, your system is severely under-powered to run resolve...

Ouch. Would you recommend not using Resolve at all? I'm able to run other programs like Blender and Lightworks, and it Resolve is just fine. Will it refuse to move when my system is marked as incapable?


Tesolve use extensively the GPU and the one in your system is not capable to run it.

There is no CPU only resolve....


Understood. What is the least-powerful GPU you could recommend? I'm planning on upgrading soon anyways.
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Charles Bennett

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Re: The window is stuck. I can't move it.

PostSat Oct 12, 2019 2:13 pm

Apart from the GPU, which as the Dell is a laptop, you will probably not be able to upgrade, your disc drive is rather small considering the size of video files. It is also handicapped because its spin speed is only 5400rpm. You really need one with 7200 rpm spin speed. Better still would be an SSD.
If you wish to use Resolve you are going to have to invest in a much more powerful computer.
Resolve Studio 20.0 build 49
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo SSDs, GTX1060/6GB (572.16 Studio Driver), Win10 Home, Speed Editor, Faderport 1, Calibrated Eizo ColorEdge CS230 + BenQ & Samsung monitors for UI, Canon C100mk2, Zoom H2n.
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CStafford

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Re: The window is stuck. I can't move it.

PostMon Oct 14, 2019 9:40 am

Charles Bennett wrote:Apart from the GPU, which as the Dell is a laptop, you will probably not be able to upgrade, your disc drive is rather small considering the size of video files. It is also handicapped because its spin speed is only 5400rpm. You really need one with 7200 rpm spin speed. Better still would be an SSD.
If you wish to use Resolve you are going to have to invest in a much more powerful computer.


By "upgrade" I meant getting a new device. What would the minimum specs be?
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Shrinivas Ramani

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Re: The window is stuck. I can't move it.

PostMon Oct 14, 2019 9:46 am

CStafford wrote:No, I can't reposition the window in the activities overview. All I can do is close programs, switch between them, and move programs to other workspaces.


Coming back to this, can I confirm that this is the menu you tried unsuccessfully?
Workspace menu.png
Workspace menu.png (325.06 KiB) Viewed 13301 times
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Re: The window is stuck. I can't move it.

PostMon Oct 14, 2019 12:56 pm

CStafford wrote:
Charles Bennett wrote:By "upgrade" I meant getting a new device. What would the minimum specs be?


"Minimum specs" would depend in part on the type of footage you're running: resolution most of all but also frame rate, codec, and length.

Have you read through the FAQ linked in the first section of the forum?
_________________________________________________
DR Studio 17.4.1 Win10Pro 21H1/19043.1320 - i7-6700K@4GHz, 32GB RAM
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Re: The window is stuck. I can't move it.

PostSat Apr 11, 2020 4:08 am

Hi @waltervolpatto

I have the same issue. I cannot full screen the Davinci Resolve running on Elementary OS (based on Ubuntu).

Image

Here is the specs.

OS
elementary OS 5.1 Hera
Built on Ubuntu 18.04.3 LTS
Linux 5.3.0-46-generic
GTK 3.22.30

PC
Dual-Core Intel® Core™ i5-4200U CPU @ 1.60GHz
Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
NVIDIA Corporation GK208M [GeForce GT 740M] (rev a1)
8.1 GB memory
392.6 GB storage (HDD)

Graphics Card
Code: Select all
brian@brian-machine:~$ nvidia-smi
Sat Apr 11 10:50:36 2020       
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 440.33.01    Driver Version: 440.33.01    CUDA Version: 10.2     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|===============================+======================+======================|
|   0  GeForce GT 740M     On   | 00000000:0A:00.0 N/A |                  N/A |
| N/A   55C    P0    N/A /  N/A |    291MiB /  2004MiB |     N/A      Default |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes:                                                       GPU Memory |
|  GPU       PID   Type   Process name                             Usage      |
|=============================================================================|
|    0                    Not Supported                                       |
+-----------------------------------------------------------------------------+


I ran from Terminal and here is the log
Code: Select all
brian@brian-machine:~$ /opt/resolve/bin/resolve
ActCCMessage Already in Table: Code= c005, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c006, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c007, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= 2282, Mode=  0, Level=  0, CmdKey= 8, Option= 0
PnlMsgActionStringAdapter Already in Table: Code= 615e, Mode=  0, Level=  0, CmdKey= -1, Option= 0
16.1.2 (#026) Linux/Clang
Main thread starts: AA65F000
[0x7ff1aa65f000] | Undefined            | INFO  | 2020-04-11 10:49:39,394 | --------------------------------------------------------------------------------
[0x7ff1aa65f000] | Undefined            | INFO  | 2020-04-11 10:49:39,972 | Loaded log config from /home/brian/.local/share/DaVinciResolve/configs/log-conf.xml
[0x7ff1aa65f000] | Undefined            | INFO  | 2020-04-11 10:49:39,972 | --------------------------------------------------------------------------------
Playback/recording through the PulseAudio sound server
Discard all samples (playback) or generate zero samples (capture)
PulseAudio Sound Server
HDA Intel HDMI, HDMI 0HDMI Audio Output
HDA Intel HDMI, HDMI 1HDMI Audio Output
HDA Intel HDMI, HDMI 2HDMI Audio Output
HDA Intel HDMI, HDMI 3HDMI Audio Output
HDA Intel HDMI, HDMI 4HDMI Audio Output
HDA Intel HDMI, HDMI 0Direct sample mixing device
HDA Intel HDMI, HDMI 1Direct sample mixing device
HDA Intel HDMI, HDMI 2Direct sample mixing device
HDA Intel HDMI, HDMI 3Direct sample mixing device
HDA Intel HDMI, HDMI 4Direct sample mixing device
HDA Intel HDMI, HDMI 0Direct sample snooping device
HDA Intel HDMI, HDMI 1Direct sample snooping device
HDA Intel HDMI, HDMI 2Direct sample snooping device
HDA Intel HDMI, HDMI 3Direct sample snooping device
HDA Intel HDMI, HDMI 4Direct sample snooping device
HDA Intel HDMI, HDMI 0Direct hardware device without any conversions
HDA Intel HDMI, HDMI 1Direct hardware device without any conversions
HDA Intel HDMI, HDMI 2Direct hardware device without any conversions
HDA Intel HDMI, HDMI 3Direct hardware device without any conversions
HDA Intel HDMI, HDMI 4Direct hardware device without any conversions
HDA Intel HDMI, HDMI 0Hardware device with all software conversions
HDA Intel HDMI, HDMI 1Hardware device with all software conversions
HDA Intel HDMI, HDMI 2Hardware device with all software conversions
HDA Intel HDMI, HDMI 3Hardware device with all software conversions
HDA Intel HDMI, HDMI 4Hardware device with all software conversions
HDA Intel PCH, ALC3227 AnalogDefault Audio Device
HDA Intel PCH, ALC3227 AnalogFront speakers
HDA Intel PCH, ALC3227 Analog2.1 Surround output to Front and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog4.0 Surround output to Front and Rear speakers
HDA Intel PCH, ALC3227 Analog4.1 Surround output to Front, Rear and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog5.0 Surround output to Front, Center and Rear speakers
HDA Intel PCH, ALC3227 Analog5.1 Surround output to Front, Center, Rear and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
HDA Intel PCH, ALC3227 AnalogDirect sample mixing device
HDA Intel PCH, ALC3227 AnalogDirect sample snooping device
HDA Intel PCH, ALC3227 AnalogDirect hardware device without any conversions
HDA Intel PCH, ALC3227 AnalogHardware device with all software conversions
Playback/recording through the PulseAudio sound server
Discard all samples (playback) or generate zero samples (capture)
PulseAudio Sound Server
HDA Intel HDMI, HDMI 0HDMI Audio Output
HDA Intel HDMI, HDMI 1HDMI Audio Output
HDA Intel HDMI, HDMI 2HDMI Audio Output
HDA Intel HDMI, HDMI 3HDMI Audio Output
HDA Intel HDMI, HDMI 4HDMI Audio Output
HDA Intel HDMI, HDMI 0Direct sample mixing device
HDA Intel HDMI, HDMI 1Direct sample mixing device
HDA Intel HDMI, HDMI 2Direct sample mixing device
HDA Intel HDMI, HDMI 3Direct sample mixing device
HDA Intel HDMI, HDMI 4Direct sample mixing device
HDA Intel HDMI, HDMI 0Direct sample snooping device
HDA Intel HDMI, HDMI 1Direct sample snooping device
HDA Intel HDMI, HDMI 2Direct sample snooping device
HDA Intel HDMI, HDMI 3Direct sample snooping device
HDA Intel HDMI, HDMI 4Direct sample snooping device
HDA Intel HDMI, HDMI 0Direct hardware device without any conversions
HDA Intel HDMI, HDMI 1Direct hardware device without any conversions
HDA Intel HDMI, HDMI 2Direct hardware device without any conversions
HDA Intel HDMI, HDMI 3Direct hardware device without any conversions
HDA Intel HDMI, HDMI 4Direct hardware device without any conversions
HDA Intel HDMI, HDMI 0Hardware device with all software conversions
HDA Intel HDMI, HDMI 1Hardware device with all software conversions
HDA Intel HDMI, HDMI 2Hardware device with all software conversions
HDA Intel HDMI, HDMI 3Hardware device with all software conversions
HDA Intel HDMI, HDMI 4Hardware device with all software conversions
HDA Intel PCH, ALC3227 AnalogDefault Audio Device
HDA Intel PCH, ALC3227 AnalogFront speakers
HDA Intel PCH, ALC3227 Analog2.1 Surround output to Front and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog4.0 Surround output to Front and Rear speakers
HDA Intel PCH, ALC3227 Analog4.1 Surround output to Front, Rear and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog5.0 Surround output to Front, Center and Rear speakers
HDA Intel PCH, ALC3227 Analog5.1 Surround output to Front, Center, Rear and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
HDA Intel PCH, ALC3227 AnalogDirect sample mixing device
HDA Intel PCH, ALC3227 AnalogDirect sample snooping device
HDA Intel PCH, ALC3227 AnalogDirect hardware device without any conversions
HDA Intel PCH, ALC3227 AnalogHardware device with all software conversions
Playback/recording through the PulseAudio sound server
Discard all samples (playback) or generate zero samples (capture)
PulseAudio Sound Server
HDA Intel HDMI, HDMI 0HDMI Audio Output
HDA Intel HDMI, HDMI 1HDMI Audio Output
HDA Intel HDMI, HDMI 2HDMI Audio Output
HDA Intel HDMI, HDMI 3HDMI Audio Output
HDA Intel HDMI, HDMI 4HDMI Audio Output
HDA Intel HDMI, HDMI 0Direct sample mixing device
HDA Intel HDMI, HDMI 1Direct sample mixing device
HDA Intel HDMI, HDMI 2Direct sample mixing device
HDA Intel HDMI, HDMI 3Direct sample mixing device
HDA Intel HDMI, HDMI 4Direct sample mixing device
HDA Intel HDMI, HDMI 0Direct sample snooping device
HDA Intel HDMI, HDMI 1Direct sample snooping device
HDA Intel HDMI, HDMI 2Direct sample snooping device
HDA Intel HDMI, HDMI 3Direct sample snooping device
HDA Intel HDMI, HDMI 4Direct sample snooping device
HDA Intel HDMI, HDMI 0Direct hardware device without any conversions
HDA Intel HDMI, HDMI 1Direct hardware device without any conversions
HDA Intel HDMI, HDMI 2Direct hardware device without any conversions
HDA Intel HDMI, HDMI 3Direct hardware device without any conversions
HDA Intel HDMI, HDMI 4Direct hardware device without any conversions
HDA Intel HDMI, HDMI 0Hardware device with all software conversions
HDA Intel HDMI, HDMI 1Hardware device with all software conversions
HDA Intel HDMI, HDMI 2Hardware device with all software conversions
HDA Intel HDMI, HDMI 3Hardware device with all software conversions
HDA Intel HDMI, HDMI 4Hardware device with all software conversions
HDA Intel PCH, ALC3227 AnalogDefault Audio Device
HDA Intel PCH, ALC3227 AnalogFront speakers
HDA Intel PCH, ALC3227 Analog2.1 Surround output to Front and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog4.0 Surround output to Front and Rear speakers
HDA Intel PCH, ALC3227 Analog4.1 Surround output to Front, Rear and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog5.0 Surround output to Front, Center and Rear speakers
HDA Intel PCH, ALC3227 Analog5.1 Surround output to Front, Center, Rear and Subwoofer speakers
HDA Intel PCH, ALC3227 Analog7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
HDA Intel PCH, ALC3227 AnalogDirect sample mixing device
HDA Intel PCH, ALC3227 AnalogDirect sample snooping device
HDA Intel PCH, ALC3227 AnalogDirect hardware device without any conversions
HDA Intel PCH, ALC3227 AnalogHardware device with all software conversions
Resolve communication is open and waiting..
FusionScript Server [3919] Started
Host 'Fusion' [1792] Added
Accepted new client


Any help would be appreciated.

Best,
Brian
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Aboubakr

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Re: The window is stuck. I can't move it.

PostSat May 16, 2020 11:08 pm

Oh boy!

Just upgraded Resolve and got the same issue on Ubuntu, and my system is top notch with 64GB DDR4 at 3200Mhz.

It worked like a charm before, never crashed except when Fusion wasn't finding the appropriate Cuda libs' path.

The problem seems at first glance a Window-Management issue, it's like when you shut X.org's middleman and lose the top bar to maximize/minimize/close a window.

I'll try to investigate what's going on and share if I could have any findings.

Also, the window appears in the same exact position as the previous screenshots here. If you hit Ctrl+f to go to preview fullscreen then quit using Escape, the window will re-position on the top left, a typical issue of mal-functioning Window Manager.
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Aboubakr

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Re: The window is stuck. I can't move it.

PostSun May 17, 2020 1:00 am

Update:

This might have to do with the screen resolution.
I'm moving houses now, so just hooked the PC to an old monitor that is less than FHD, and I'm leaning towards this explanation, and I shall confirm its validity by the morning when I pull my work monitor.

Also, we can still move the window using the Super-Key/Windows-Key + Mouse-Left-Button & drag it anywhere, so it might not be a window-manager issue at all.

Will update it later.
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Aboubakr

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Re: The window is stuck. I can't move it.

PostSat Jun 27, 2020 10:47 am

I forgot to update.

The issue had to do with the previous Resolve version; it had nothing to do with the screen dimension. I tried on Win10 with the same monitors and it worked, and it didn't on Ubuntu, until 16.2.3 was released and I've tried it and it worked again just fine regardless of the monitor's resolution.

Whatever BMD had done, they have fixed it now.
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Re: The window is stuck. I can't move it.

PostWed Sep 09, 2020 7:53 pm

Switch the secondary monitor to a different monitor in the workspace menu, then back to this one. Reset it perfectly for me.
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Re: The window is stuck. I can't move it.

PostTue Sep 29, 2020 7:35 pm

Is this resolved for everyone else? I'm running Resolve 6.2.7 on PopOS, which uses Gnome 3 and I am unable to drag or resize the window.

A few notes:
1. I am able to drag and resize the project selection panel that open when you first launch Resolve, but after selecting a project I am unable to resize or drag the Resolve window.

2. If I hold down the super key I can drag the Resolve window, but I cannot resize it no matter what I do.

3. I tried disabling all gnome extensions and re-starting gnome, but this had no effect.

4. System specs: Ryzen 3700x, 32gb ram, GTX 970, one ultrawide monitor connected via displayport

Any suggestions? I've resorted into booting into a windows partition to use Resolve due to this issue, but I'd like to get it working on Linux.
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Re: The window is stuck. I can't move it.

PostThu Apr 29, 2021 1:06 pm

This also happens on 17.1.1. I'm running this on:

Processor: i7 - 7700HQ
RAM: 16GB
GPU: Quadro M1200
OS: KDE Neon

This also happens on my other rig:

Processor: i7 - 4770k
RAM: 32GB
GPU: RTX 2080
OS: KDE Neon / RHEL / Fedora

I can confirm it's not a monitor or resolution issue. This is the Linux version that does this. Running on the same monitors with my Mac or Windows system doesn't have this issue at all. I can also confirm that holding down the Super+Mouse_Right_Click, I can drag the window but cannot resize it at all.
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Aboubakr

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Re: The window is stuck. I can't move it.

PostSun May 02, 2021 4:11 pm

Yep, I posted it here too:

viewtopic.php?f=21&t=140430

It seems like they're breaking the code somewhere again, I just hope they get it fixed ASAP, as of now, I shall be resting from any DR/Fusion stuffs, until they get it fixed, so looking forward to the next minor release.
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Re: The window is stuck. I can't move it.

PostFri Jun 04, 2021 5:34 am

I'm not able to move it by dragging the application window under EndeavourOS (Arch) + KDE Plasma either.

Switching the primary display was a useful tip from @Mikedeprez.
Workspace > Primary Display > (select one)

Under KDE Plasma, I can also right-click the launch applications icon on the task bar going to More Actions, where I can Move and Resize successfully.
Ryzen 9 5900X 64GB RAM, NVidia RTX A4000, EndeavourOS
Davinci Resolve Studio 19.1.3 BUILD 7

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