17.2.1 Hanging on Deliver - troubleshooting approaches

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Paul Curtis

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  • Joined: Fri Dec 07, 2012 10:01 am

17.2.1 Hanging on Deliver - troubleshooting approaches

PostMon Jun 07, 2021 10:11 am

Hi,

This is an odd one and i ask to see if anyone has any approaches or ideas

I have a 40 min piece, mostly Red 8K and 6K. Editing was done with proxies as a quick grade.

When delivering there are two points on the time line that Resolve just hangs. Two bits of Red footage.

If i put this footage on a separate timeline it will render it. If i disable the footage on the main timeline it will render past it.

Footage is coming off a NAS over 10gbe but i don't think that's the issue. I've duplicated the source for the failing clip and relinked and it will still fail.

If i render in place on that clip it will render (but screws up the colour management totally, it's like doubling up on look despite colour bypass and every other control i can think of - maybe because it's an IPP2 timeline)

If i render the whole R3D clip out as a flat mxf and use that then it will work.

So what on earth could be happening with this media clip on the timeline? I cannot see anything wrong with the source. I have recreated the clip multiple times. I can Render in place

I've troubleshooted as much as possible but i must be missing something (there's no audio so this isn't it either)

Is there any kind of debug logging in Resolve, any way to get an error message? It is just silently failing.

Any ideas or pointers would be really appreciated, this is the latest 17.2.1 although i'm pretty sure 17.2 hung when i did a test a few days back.

thanks
Paul
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Jim Simon

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  • Joined: Fri Dec 23, 2016 1:47 am

Re: 17.2.1 Hanging on Deliver - troubleshooting approaches

PostMon Jun 07, 2021 3:04 pm

You using RCM or ACES?
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.

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