Clip offline but media online

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amadi7

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Clip offline but media online

PostThu Jun 10, 2021 11:41 am

Hello everyone

I found my old project, and I wanted to continue. It was offline so I re-link and 95% of clips are online now. However that 5% is not. I can click on the clip and do find in media pool and is found. The in and out are correct but on timeline is still offline. It is a highly modified clip but so the others which are online.

Is that a bug? Please help
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Jim Simon

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Re: Clip offline but media online

PostThu Jun 10, 2021 6:40 pm

Find that clip in the bin, then right click on it in the timeline and choose Conform Lock with Media Pool Clip.

Report back.
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amadi7

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Re: Clip offline but media online

PostSat Jun 12, 2021 9:18 pm

Hi Jim,

Thank you for very quick reply. I tried to do it but is not working. I found the clip then in timeline I right click and conform lock is enabled (ticked) then I click on Conform Lock with Media Pool, the buffer goes to blue in few seconds and still offline. Any idea?
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Jim Simon

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Re: Clip offline but media online

PostSat Jun 12, 2021 11:38 pm

OK.

To make sure I understand, a clip in the timeline is offline, but when you select that clip and it's highlighted in the Media Pool, it's also offline, or it's there?
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iddos-l

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Clip offline but media online

PostSun Jun 13, 2021 4:20 am

Is chance on?
Maybe you ran out of cache storage?
Try it with cache none or check the disk storage.

Also try to edit the clip manually.
Does it play in the timeline?


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amadi7

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Re: Clip offline but media online

PostSun Jun 13, 2021 12:15 pm

Hi Jim

The clip is offline in the timeline but in media pool is online. I can play it.

Hi iddos-I

The cache is the message I got at the beginning but I don't know what I should about it.
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amadi7

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Re: Clip offline but media online

PostSun Jun 13, 2021 12:16 pm

is there an option to upload a short movie so I can show it to you guys?
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amadi7

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Re: Clip offline but media online

PostSun Jun 13, 2021 12:24 pm

the screenshot when I start DR17
Attachments
This g drive doesn't exists I got new pc.png
This g drive doesn't exists I got new pc.png (69.24 KiB) Viewed 1884 times
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amadi7

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Re: Clip offline but media online

PostSun Jun 13, 2021 12:26 pm

so those two highlighted are offline
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highlited are offline both from the same movie file.jpg
highlited are offline both from the same movie file.jpg (550.28 KiB) Viewed 1881 times
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amadi7

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Re: Clip offline but media online

PostSun Jun 13, 2021 12:34 pm

I also got this cache mess.

On my old computer I had those folders:

DaVinci Cache
DaVinci Media
DaViniciResolve Cache

On my new one
DR17 is installed on C drive
I got this

Cache for Da Vinci

for my old project, I got this folder

D:\Filmowanie\Wieruszow

inside is database and resolve project with settings and users


I'm really lost what to make of this? Maybe that is the part of the problem
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cache mess.jpg
cache mess.jpg (667.03 KiB) Viewed 1870 times
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iddos-l

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Re: Clip offline but media online

PostSun Jun 13, 2021 1:15 pm

Go to Playback menu -> Render Cache check ‘None’ and see if that makes the clip live again.
If so, delete all render cache.


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Jim Simon

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Re: Clip offline but media online

PostSun Jun 13, 2021 1:17 pm

OK.

It's looking like the missing cache is the source of your Media Offline message.

Delete the Cache should return the media.
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amadi7

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Re: Clip offline but media online

PostSun Jun 13, 2021 7:58 pm

I did all of that what all of you guys suggested. Nothing. Still offline.

Any other Idea?
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Jim Simon

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Re: Clip offline but media online

PostMon Jun 14, 2021 5:07 pm

Show us.
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amadi7

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Re: Clip offline but media online

PostMon Jun 14, 2021 6:28 pm

How to upload short movie that I recorded to show you?
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Jim Simon

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Re: Clip offline but media online

PostMon Jun 14, 2021 11:54 pm

A screen grab will do, as before.
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Uli Plank

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Re: Clip offline but media online

PostTue Jun 15, 2021 2:54 am

If you want to show a movie, upload to any free cloud service and post the link here.
No, an iGPU is not enough, and you can't use HEVC 10 bit 4:2:2 in the free version.

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amadi7

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Re: Clip offline but media online

PostThu Jun 17, 2021 6:41 pm

Hi again

I got this upload

https://files.fm/u/j3vb52g2m
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CurioC

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Re: Clip offline but media online

PostFri Aug 11, 2023 10:11 am

I have the same issue, any one has a solution that they can post?


___________________


Just figured it out

SOLUTION:
In my case I had to go to each of the clips that was showing the "?" and not previewing the footage. Right click, and select "Conform Lock with Media Pool Clip". After that the media that was not displaying came back.

NOTES:
1. The footage was was showing as online in the Media Pool
2. Other clips were using the same media source and they were fine.
3. After selecting "Conform Lock with Media Pool Clip" for the problem clips. The Clips came back online but the clips are still showing "Conform Lock Enabled" as the checked option.

Hope this helps others with the same issue.

I imagine this is a bug. The issue was present on 18, and 18.5 (I just upgraded with the hope it would fix the problem)

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