Apple M1 "Unsupported GPU Processing Mode"

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syed-musa

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  • Real Name: Valentina Wilches

Apple M1 "Unsupported GPU Processing Mode"

PostTue Nov 17, 2020 6:32 pm

Hi there,

I have downloaded the DaVinci Resolve 17.1 for Apple Macbook Pro M1 but when installing it I get the following error: "Unsupported GPU Processing Mode. Please review the GPU drivers and GPU configuration under preferences."

I have no idea how to set this. Could you please help me?

Thank you very much!
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Oli Koos

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostTue Nov 17, 2020 9:07 pm

I assume you need to change it from cuda to the other one open CL?
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John Spirou

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Apple M1 "Unsupported GPU Processing Mode"

PostTue Nov 17, 2020 9:25 pm

Yes try to change to metal, open CL , something else but not cud's.

Where did I you downloaded?
From their site or App Store?
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jason3w

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostTue Nov 17, 2020 9:45 pm

Experiencing the same error. I tried to change to Metal in the typical dropdown to shows Metal and OpenCL it's blank. I can't select any option at all.
Downloaded from their site last night.
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syed-musa

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostTue Nov 17, 2020 10:17 pm

Thank you very much for your fast feedback but where can I change this?

The error notification is letting me only to "Update Configuration" or "Quit".

Where do I need to click in order to change it?

I have downloaded it from the website. First the 17.0, but then uninstalled it and trying since the 17.1.
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Rohit Singhal

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostWed Nov 18, 2020 2:59 am

Hi Valentina,

Can you please capture the logs from this system and send us?

Open Finder and navigate to /Library/Application Support/Blackmagic Design/DaVinci Resolve and run CaptureLogs. A Resolve log file will still be created on your Desktop. Please send that to us - you can upload it to dropbox (or any other file sharing service) and send us a link.
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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John Spirou

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostWed Nov 18, 2020 4:23 am

Did you tried this version on M1 mac before you released in public?
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rsf123

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostWed Nov 18, 2020 5:12 am

Rohit Singhal wrote:Hi Valentina,

Can you please capture the logs from this system and send us?

Open Finder and navigate to /Library/Application Support/Blackmagic Design/DaVinci Resolve and run CaptureLogs. A Resolve log file will still be created on your Desktop. Please send that to us - you can upload it to dropbox (or any other file sharing service) and send us a link.


Can BMD give some comments on usage of Davinci's Fusion on the M1, given that the official word is it requires 32GB RAM but the M1 only offers at most 16GB RAM.
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jason3w

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostWed Nov 18, 2020 7:31 am

I tried to create the logs, but i get an error, "Not Authorised to send Apple events to Finder". (-1743)
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jason3w

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostWed Nov 18, 2020 8:05 am

LOG from non working M1 MacBook Pro.
Attachments
DaVinci-Resolve-logs-20201118-180417.tgz
(36.13 KiB) Downloaded 21 times
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Rohit Singhal

Blackmagic Design

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostWed Nov 18, 2020 8:54 am

jason3w wrote:LOG from non working M1 MacBook Pro.


Hi Jason,

The logs that you have sent show that you are running 17.0 build - Could you please download and try the 17.1 build from the website? Please let us know if that doesnt work for you.

Link - https://www.blackmagicdesign.com/suppor ... c%20OS%20X
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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CWMEditor

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostThu Jun 24, 2021 6:47 pm

I am getting this error on Mac M1 Air using Davinci Resolve version 17.2.1 build 13

Rendering Error—GPU processing on the current clip failed because of an error.

Screen Shot 2021-06-23 at 3.15.31 PM.png
Screen Shot 2021-06-23 at 3.15.31 PM.png (92.31 KiB) Viewed 240 times
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Rakesh Malik

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostThu Jun 24, 2021 10:22 pm

That's odd, because the latest update cured that error for my M1 Mini (16GB). At least with 6K footage, I haven't tried any 8K footage on it yet.
Rakesh Malik
Cinematographer, photographer, adventurer, martial artist
http://WinterLight.studio
System:
Asus ZenBook Pro Duo i9 Octacore/32GB/2060

Alienware M15 Hexacore i7/32GB/1070 Max-Q
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CWMEditor

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostThu Jun 24, 2021 10:47 pm

My M1 has 16 gigs and the project is all HD. Hope there is a fix for this.
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Shrinivas Ramani

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostFri Jun 25, 2021 3:04 am

Hi Steve

Some info on your hardware, Resolve version and OS version would help to start with. Please include displays (number, resolution etc) in your description.

Please include a shareable link to your logs - the FAQs can help

If it happens with a specific project, please include an exported DRP file in your link too.

Thanks
Shrinivas
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CWMEditor

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Re: Apple M1 "Unsupported GPU Processing Mode"

PostFri Jun 25, 2021 4:31 pm

Thank you in advance for you assistance.

The Mac OS version is 11.2.3
Davinci Resolve version is 17.2.1 build 13

This is a new computer and a new install of Davinci Resolve. This project is a template that has been used to create weekly file/exports for several years on my old Mac.

Apparently this system does not allow me to upend the requested .drp file and cannot link to a url either.

Perhaps you go to dropbox.com and enter the following link/s after the .com to can get the files:
(/s/ut2b1k1sd44db6n/Cody%E2%80%94Template.drp?dl=0)
(s/u6ptvyj14ag17ut/DaVinci-Resolve-logs-20210625-094005.zip?dl=0)

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