Losing audio signal when scrubbing through timeline

Hello,

New to Davinci Resolve 16 (free version) so am absolute beginner.

When I first started using the software I could hear audio whenever I scrubbed through the timeline. After a few weeks I noticed the audio was not heard if I scrubbed using the Cut Page upper timeline. Then, after a little more time it could not be heard anywhere on the cut page except in the source viewer but only by scrubbing using the 'In' and 'Out' markers. Now, it isn't heard through the source viewer at all. Sometimes on the edit page scrubbing through the timeline works fine and I can hear the audio fine. Other times I cannot hear audio unless I actually play through the timeline.

Is there a setting I'm not aware of that is changing, possibly? I would have thought if I could hear audio in a session when scrubbing thorough the timeline I should be able to hear audio in subsequent sessions, but this not the case.

Of course I can always hear sound when I play through the timeline, etc. Just not when scrubbing through the timeline.

It's not consistent either.

Am I doing something wrong perhaps. I'm not changing any parameters that I'm aware of.

Thank you,

Stuart

Edit: 11/122/20 - I uninstalled the software and reinstalled it and now the audio is heard when scrubbing. Took a couple of attempts but at least it's back to working the way I believe it's supposed to.

Edit 11/12/20: - after I shut down the PC for the evening, when I started it back up the next day I'm back to not having audio, as described in the original post. I've also seen, on occasion, that when I drop a clip into the Fusion page and select one of the monitor outputs the image is not visible on the monitor. I'm following a BMG tutorial and am following their instructions to the letter.

I'd appreciate some assistance because the software is not very usable if the audio is not audible during scrubbing.

The PC I'm using is from Puget Systems, built specifically to work with this version of Resolve. So can't imagine the issue is with the PC, especially since I have audio when playing through the timeline.

Thank you,

Stuart

I'm also having this problem when following the tutorial. Specifically, when performing the edits on page 45 of the Resolve 17 beginner's guide, the clip of the guy jumping onto the rock seems to have overwritten the audio of the interview clips.

When I delete the clip on track 2, the interview on Track 1 has no audio over the area where that clip was on top. It doesn't matter what I do, the interview clips have lost all audio until after where that clip used to be, so now there's just silence. The waveform shows there is audio there, but the meters show no signal.

I have uploaded a screen capture to YouTube showing the issue, the audio is captured via microphone from my speakers so it sounds a bit off but should show the issue:

(This is a followup to my post above, hopefully it gets allowed by the mods!)

I found a solution to the problem I was having in the Edit page - it showed that the audio track for each clip under the section where the guy jumping clip had been inserter, had been trimmed. I had to unlink the video and audio clips, trim out the audio to reach the end/beginning of each clip around the cut, and then re-link them:

Problem Audio

Problem Audio copy 2.jpg (728.26 KiB) Viewed 258 times

Audio Retrimmed

Audio Retrimmed copy 2.jpg (741.22 KiB) Viewed 258 times

Clip Re-added

Clip Re-added copy 2.jpg (796.52 KiB) Viewed 258 times