Resolve keeps crashing at a particular time when I render

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average_joe

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  • Joined: Sat May 22, 2021 1:33 pm
  • Real Name: John Max

Resolve keeps crashing at a particular time when I render

PostSat May 22, 2021 1:42 pm

I'm trying to render a 1080p but resolve always crashes at 33% or 34%. I have 16gb of ram and 2gb of vram. There are no heavy graphic elements in the video. Just basic transitions and effects.
I tried the MP4 format with the H.264 encoder and the QuickTime format with MPEG encoder. Both of them have failed. I got the crash files from Create Diagnostic Log on Desktop under Help and there are a lot of files in the folder. I don't know which files to upload. (Current version of resolve: 17.1.10009. It's the free version)
Troubleshooting steps I have taken:
1) Reverted to the above mentioned version from 17.2.
2) Updated my graphic drivers to the latest version.
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Peter Chamberlain

Blackmagic Design

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Re: Resolve keeps crashing at a particular time when I rende

PostSun May 23, 2021 8:36 am

Go back to 17.2, then do a complete re-install of the GPU driver, not an update, and post a link to nfo and all the resolve generated logs if that doesn’t work
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average_joe

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Re: Resolve keeps crashing at a particular time when I rende

PostThu Jul 01, 2021 5:35 pm

Peter Chamberlain wrote:Go back to 17.2, then do a complete re-install of the GPU driver, not an update, and post a link to nfo and all the resolve generated logs if that doesn’t work

First of all extremely sorry for replying this late. It's been more than a month and I'm sorry for that. I was very busy with other stuff. I'll do this very shortly and update you. Sorry again for the late reply.
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average_joe

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Re: Resolve keeps crashing at a particular time when I rende

PostMon Jul 12, 2021 11:52 am

Peter Chamberlain wrote:Go back to 17.2, then do a complete re-install of the GPU driver, not an update, and post a link to nfo and all the resolve generated logs if that doesn’t work

Reinstalled the drivers and it's working fine now. Thanks for the help.

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