My Davinci resolve 17 isn't working

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theblackwolf497

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My Davinci resolve 17 isn't working

PostSat Jul 24, 2021 8:25 pm

Hi so this is make second post and I was told I need to add some info so i hope that I'm doing it right buttt if not can ya help me. My Davinci resolve isn't working I use to work a lot on Davinci using the 15 but my dumb self though about upgrade to maybe the 16 or the 17 for more stuff. Well the download & installing for everything when smooth however the 16 will not load pass the loading screen when you start it up and when i downloaded the 17 the app will load up properly however when I go to click on my project the app will crash. After running some test I notice that when I open a blank project EVERYTHING loads up fine I can even place a audio track into the timeline and hear and edit it fine. However every time I place a video(MP4) into the app as media it crashes. Here are some spec for my laptop its not a high grade laptop however I was hoping since it can load the 17 and work prefect without the media that it could be another problem that can be fix and I can go back to editing videos again.

Machine name: LAPTOP-QBFE2OSV

Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)

System Manufacturer: LENOVO
System Model: 80XS
BIOS: 5QCN20WW (type: UEFI)
Processor: AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 7568MB RAM
Page File: 6469MB used, 5962MB available
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iannicholson

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Re: My Davinci resolve 17 isn't working

PostSat Jul 24, 2021 9:51 pm

I might be wrong, but your RAM might be too low at 8GB. If I recall, DaVinci needs 16GB minimum with 32GB recommended if you use Fusion.

Have you tried rolling back to your previously-working version?


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Ole Kristiansen

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Re: My Davinci resolve 17 isn't working

PostSun Jul 25, 2021 9:21 am

Why 3 post about the same problem ?

You need to download a 2021 computer for dr ver 17 ! Your computer are limit to dr ver 15 !
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theblackwolf497

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Re: My Davinci resolve 17 isn't working

PostSun Jul 25, 2021 12:20 pm

I tried looking for it but I can't find it is there I way I can redownload it then install it again??
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Ole Kristiansen

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Re: My Davinci resolve 17 isn't working

PostSun Jul 25, 2021 12:49 pm

Look for latest download and scroll down to you find ver 15

https://www.blackmagicdesign.com/support/
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theblackwolf497

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Re: My Davinci resolve 17 isn't working

PostSun Jul 25, 2021 3:06 pm

Thank you soo now i have to software back however now this comes up
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Jim Simon

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Re: My Davinci resolve 17 isn't working

PostSun Jul 25, 2021 3:08 pm

Databases aren't backwards compatible. Unless you have a copy of that Database from version 15 that was never updated, you won't be able to work in version 15.
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Charles Bennett

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Re: My Davinci resolve 17 isn't working

PostSun Jul 25, 2021 7:44 pm

As Jim says, if you updated your database to 17 and did not export a copy before doing so, you are stuck with 17. This is explained in the installation notes. Unfortunately if you did not save your version 15 database your only real option now is to upgrade your computer to a more capable one that can run version 17.
Database Upgrade Info.JPG
Database Upgrade Info.JPG (28.17 KiB) Viewed 143 times
17.2.2 System Requirements.jpg
17.2.2 System Requirements.jpg (107.97 KiB) Viewed 143 times
Resolve Studio 17.3.1
Dell XPS 8700 i7-4790 4 core, 24GB RAM, 2 x internal Samsung Evo SSDs, GTX1060/6GB (462.59 Studio), Win10 Home 19043, Speed Editor, PreSonus Faderport 1, Eizo ColorEdge CS230 + BenQ GW2270 (both calibrated)

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