Transition User Section Disappears

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Trinoc

  • Posts: 1
  • Joined: Fri May 14, 2021 9:22 pm
  • Real Name: Jayson van Kerckhoven

Transition User Section Disappears

PostFri May 14, 2021 9:35 pm

Hi,

Apologies if this has been posted, I searched through the forums and the user manual to see if I could find a solution and nothing turned up.

I'm having an issue where my User Section in the transitions area disappears after restart. I created a number of transition presets for use and when I opened up Resolve again they weren't there.
The transitions still exist because if I remake them and use the same name for the preset I get an error message stating the preset name already exists.

Screenshots below:
image_2021-05-14_233048.png
image_2021-05-14_233048.png (17.75 KiB) Viewed 371 times

image_2021-05-14_233132.png
image_2021-05-14_233132.png (21.23 KiB) Viewed 371 times


Additionally, if I create new presets the transition folder reappears but only with the preset I just made and then will disappear if the preset is deleted or program restarted.

Below is a quick preset I made to see if the folder would show up, had to name it Test 2 as Test already exists.
image_2021-05-14_233428.png
image_2021-05-14_233428.png (19.09 KiB) Viewed 371 times


Does anyone have a solution to this?
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tebinteriors

  • Posts: 1
  • Joined: Sat Jun 12, 2021 4:35 pm
  • Real Name: Terry Edward Briceland

Re: Transition User Section Disappears

PostSat Jun 12, 2021 4:41 pm

I am having the same problem. Ever since upgrading to Davinci 17.2.1. And now I am in Resolve studio 17.2.1

I had saved about 15 transitions that always appeared in the USER section in the Video Transitions area.

Now they have all disappeared and when I try to put them back, I also am getting the error message advising that the name already exists.

IN fact, there was one day AFTER I had upgraded to Resolve studio where they were all back and I thought "PHEW!! THERE they are".

But now they are gone again.

What is going on?

Some help from Blackmagic would be awesome thanks. :D
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winchesterbros31

  • Posts: 5
  • Joined: Fri May 21, 2021 3:31 pm
  • Real Name: Nathan Young

Re: Transition User Section Disappears

PostSat Jul 03, 2021 3:16 pm

I've been having the exact same issue but there seems to be no solution as of yet.

Interestingly enough, I added one of my transition presets to my favorites and it now stays (and works) after closing out of DaVinci, but now it can't be removed from favorites since it doesn't exist within the user transitions section.

Image
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Misha Aranyshev

  • Posts: 92
  • Joined: Thu Jan 21, 2016 2:13 am

Re: Transition User Section Disappears

PostSat Jul 31, 2021 9:13 pm

Any fixes in 17.2.2? I have a few custom transitions I need to share across projects/workstations.
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MeMyself&I

  • Posts: 7
  • Joined: Fri Feb 12, 2021 2:56 pm
  • Real Name: Ralph Gable

Re: Transition User Section Disappears

PostTue Aug 03, 2021 4:26 pm

I am having the same issue here ... just started creating my own transitions.
I have 17.2.2 Build 4.
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Misha Aranyshev

  • Posts: 92
  • Joined: Thu Jan 21, 2016 2:13 am

Re: Transition User Section Disappears

PostTue Aug 03, 2021 9:21 pm

So what's a workaround? Saving them from Fusion page?

I need to share custom transitions across projects and between workstations.
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winchesterbros31

  • Posts: 5
  • Joined: Fri May 21, 2021 3:31 pm
  • Real Name: Nathan Young

Re: Transition User Section Disappears

PostTue Aug 24, 2021 6:38 pm

It looks like the 17.3 update fixed the issue of the user section vanishing! Now I have a million copies of the same transition to remove...

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