Layout all around the place in color tab

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Remy4409

  • Posts: 5
  • Joined: Tue Sep 01, 2020 1:31 am
  • Real Name: Remy Fortier

Layout all around the place in color tab

PostTue Sep 07, 2021 3:33 pm

Hi!

We've got a problem on one of our PCs in the color tab.

Every time we use Ctrl+Shift+F the bring the lightbox on the main screen, we get kinda of a "Default" layout: Gallery, Lightbox, keyframes and scopes. We then proceed to disable keyframes and gallery to keep only lightbox and scopes.

Then we'll press Ctrl+Shift+F to hide the lightbox, and when we try to bring it back again, we are back to the default setup. Sometimes if even glitches and the lightbox only appears at the top of the screen, about 2 inches in height, and missing a big part of the tab. When that happens, we can use the "Clips" button top right instead and it will be fine.

Been having this problem even since on Resolve 17, on Windows. Updated to Resolve 17.3.1 and updated the GPU drivers, still not fixed. Tried resetting the UI settings, no help. Tried saving the layout and bring it back, doesn't help.

Running a 6950x, 2080ti and 32GB of ram.

Any idea on what might causes that?
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Peter Chamberlain

Blackmagic Design

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Re: Layout all around the place in color tab

PostWed Sep 08, 2021 1:06 am

Single screen, no Windows UI scaling?
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Remy4409

  • Posts: 5
  • Joined: Tue Sep 01, 2020 1:31 am
  • Real Name: Remy Fortier

Re: Layout all around the place in color tab

PostWed Sep 08, 2021 12:52 pm

Dual screen, both 1080p screens, 100% screen scaling, so no.
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Remy4409

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  • Joined: Tue Sep 01, 2020 1:31 am
  • Real Name: Remy Fortier

Re: Layout all around the place in color tab

PostTue Sep 21, 2021 2:02 pm

Please help????
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Peter Chamberlain

Blackmagic Design

  • Posts: 11076
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Layout all around the place in color tab

PostWed Sep 22, 2021 1:57 pm

Can u to ale a phone video of what’s happening? Inc here with diagnostic logs generated from help menu
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