cant use the color page, image provided

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ricardo marty

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cant use the color page, image provided

PostSat Oct 23, 2021 3:44 pm

color_page.png
color_page.png (215.83 KiB) Viewed 486 times
The viewer on the color page has become very small and I find no way to correct it. All other pages are ok. This happens both on the laptop screen and on the 32-inch monitor from the laptop.


color_page.png
color_page.png (215.83 KiB) Viewed 486 times
DVR_S 18.5, Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM GeForce RTX 3070 1TB M.2 NVMe Window 11, LenovoLegion 2.6 i7 10750h 2.6, 64gb 3200mhz, rtx 2060, 1tb ssd M.2 Win 11 BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
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Peter Chamberlain

Blackmagic Design

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Re: cant use the color page, image provided

PostSun Oct 24, 2021 6:34 am

What is the native monitor res, do u have any windows UI scaling?
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ricardo marty

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Re: cant use the color page, image provided

PostSun Oct 24, 2021 12:47 pm

Peter Chamberlain wrote:What is the native monitor res, do u have any windows UI scaling?


The res is 150 the 1920x1080. All other pages are correct

Ricardo Marty
DVR_S 18.5, Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM GeForce RTX 3070 1TB M.2 NVMe Window 11, LenovoLegion 2.6 i7 10750h 2.6, 64gb 3200mhz, rtx 2060, 1tb ssd M.2 Win 11 BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
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ricardo marty

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Re: cant use the color page, image provided

PostSun Oct 24, 2021 12:49 pm

ricardo marty wrote:
Peter Chamberlain wrote:What is the native monitor res, do u have any windows UI scaling?


The res is 150 the scale is 1920x1080. All other pages are correct. Its, a 4k monitor but I use it at a lower res because otherwise, it becomes difficult to see.

Ricardo Marty
DVR_S 18.5, Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM GeForce RTX 3070 1TB M.2 NVMe Window 11, LenovoLegion 2.6 i7 10750h 2.6, 64gb 3200mhz, rtx 2060, 1tb ssd M.2 Win 11 BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
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Peter Chamberlain

Blackmagic Design

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Re: cant use the color page, image provided

PostSun Oct 24, 2021 1:04 pm

Try 100% or 200% scaling and UI reset. And power down restart.
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ricardo marty

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Re: cant use the color page, image provided

PostSun Oct 24, 2021 5:06 pm

ricardo marty wrote:
ricardo marty wrote:
Peter Chamberlain wrote:What is the native monitor res, do u have any windows UI scaling?


The res is 150 the scale is 1920x1080. All other pages are correct. Its, a 4k monitor but I use it at a lower res because otherwise, it becomes difficult to see.

Ricardo Marty


My laptop 1980 and my ext monitor is 3840x2160
DVR_S 18.5, Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM GeForce RTX 3070 1TB M.2 NVMe Window 11, LenovoLegion 2.6 i7 10750h 2.6, 64gb 3200mhz, rtx 2060, 1tb ssd M.2 Win 11 BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
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ricardo marty

  • Posts: 1605
  • Joined: Wed Apr 26, 2017 4:03 am

Re: cant use the color page, image provided

PostTue Oct 26, 2021 12:54 pm

Peter Chamberlain wrote:Try 100% or 200% scaling and UI reset. And power down restart.


Thanks, I got it working.

Ricatrdo Marty
DVR_S 18.5, Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM GeForce RTX 3070 1TB M.2 NVMe Window 11, LenovoLegion 2.6 i7 10750h 2.6, 64gb 3200mhz, rtx 2060, 1tb ssd M.2 Win 11 BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox

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