Inspector Issue with 17.4

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2ocProductions

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Inspector Issue with 17.4

PostMon Oct 25, 2021 4:24 am

When you toggle the inspector while using the resolve interface over 2 monitors the inspector tab is truncated to a small window and the only way to get it back to normal is to toggle the meters tab.
Anyone else had this issue?
Seems fine using 1 monitor only.
Cheers
Resolve Studio 17.4.2
Mac Pro (Late 2013) BigSur 11.6.1
Proc: 2.7 GHz 12-Core Intel Xeon E5
Memory: 128 GB 1066 MHz DDR3
Graphics: dual AMD FirePro D700 6 GB
I/O Black Magic UltraStudio Express - Driver 12
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Shrinivas Ramani

Blackmagic Design

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Re: Inspector Issue with 17.4

PostMon Oct 25, 2021 4:31 am

Thanks for the report Paul

Can you add the following to your report:
a. screenshots to compare how it behaves.
b. a description of the displays - laptop vs external monitor, their resolutions and scaling factors, whether they are connected to the discrete GPU
c. Information describing your system setup and Resolve versioning. The FAQs are a good starting point for this info.

Regards
Shrinivas
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2ocProductions

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Re: Inspector Issue with 17.4

PostMon Oct 25, 2021 4:55 am

My system details are upto date in my signature.

Screen 1 - Display port - 1920x1080
Screen 2 - HDMI - 1920x1080

Screen Shot 1 - inspector off.png
Screen Shot 1 - inspector off.png (402.06 KiB) Viewed 308 times


Screen Shot 2 - inspector selected.png
Screen Shot 2 - inspector selected.png (430.24 KiB) Viewed 308 times


Screen Shot 3 - closer shot of truncated inspector.png
Screen Shot 3 - closer shot of truncated inspector.png (32.57 KiB) Viewed 308 times
Resolve Studio 17.4.2
Mac Pro (Late 2013) BigSur 11.6.1
Proc: 2.7 GHz 12-Core Intel Xeon E5
Memory: 128 GB 1066 MHz DDR3
Graphics: dual AMD FirePro D700 6 GB
I/O Black Magic UltraStudio Express - Driver 12
Promise 8T Raid Array
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2ocProductions

  • Posts: 119
  • Joined: Mon Feb 05, 2018 9:35 pm
  • Real Name: Paul McDonald

Re: Inspector Issue with 17.4

PostMon Oct 25, 2021 4:56 am

After Meters tab has been selected


Screen Shot 4 - inspector normal once Meters tab has been selected.png
Screen Shot 4 - inspector normal once Meters tab has been selected.png (91.36 KiB) Viewed 308 times
Resolve Studio 17.4.2
Mac Pro (Late 2013) BigSur 11.6.1
Proc: 2.7 GHz 12-Core Intel Xeon E5
Memory: 128 GB 1066 MHz DDR3
Graphics: dual AMD FirePro D700 6 GB
I/O Black Magic UltraStudio Express - Driver 12
Promise 8T Raid Array
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Shrinivas Ramani

Blackmagic Design

  • Posts: 1833
  • Joined: Wed Sep 20, 2017 10:19 am

Re: Inspector Issue with 17.4

PostMon Oct 25, 2021 5:33 am

Thank you.

One last request, just in case there is something we've overlooked - can you include a link to your diagnostic logs please?

Regards
Shrinivas
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2ocProductions

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  • Joined: Mon Feb 05, 2018 9:35 pm
  • Real Name: Paul McDonald

Re: Inspector Issue with 17.4

PostMon Oct 25, 2021 9:09 am

attached

DaVinci-Resolve-logs-20211025-193729.zip
(895.83 KiB) Downloaded 5 times
Resolve Studio 17.4.2
Mac Pro (Late 2013) BigSur 11.6.1
Proc: 2.7 GHz 12-Core Intel Xeon E5
Memory: 128 GB 1066 MHz DDR3
Graphics: dual AMD FirePro D700 6 GB
I/O Black Magic UltraStudio Express - Driver 12
Promise 8T Raid Array
Offline

Shrinivas Ramani

Blackmagic Design

  • Posts: 1833
  • Joined: Wed Sep 20, 2017 10:19 am

Re: Inspector Issue with 17.4

PostTue Oct 26, 2021 8:14 am

Thanks for your report. It has been passed on to engineering.

Can you try toggling the full-height button (to the right of the inspector) twice? This should reset the state of the inspector to full height and allow you to continue working.

Regards
Shrinivas
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2ocProductions

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  • Joined: Mon Feb 05, 2018 9:35 pm
  • Real Name: Paul McDonald

Re: Inspector Issue with 17.4

PostTue Oct 26, 2021 12:48 pm

One click on the meters tab fixes it quicker...

First click to the full height toggle expands the timeline over the inspector...
Second click to the full height toggle returns the inspector to normal.


Have also tried this on my home system with 2 different monitors on an M1 Mac mini

Cheers
Resolve Studio 17.4.2
Mac Pro (Late 2013) BigSur 11.6.1
Proc: 2.7 GHz 12-Core Intel Xeon E5
Memory: 128 GB 1066 MHz DDR3
Graphics: dual AMD FirePro D700 6 GB
I/O Black Magic UltraStudio Express - Driver 12
Promise 8T Raid Array

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