Davinci 17.4 no audio device

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caryldeyn

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Davinci 17.4 no audio device

PostMon Oct 25, 2021 12:56 pm

When I install Davinci Studio 17.3 or 17.4 I get this constant error "Audio Output - Selected Device Not found.

When I go into preferences for video my Ultrastudio Extreme 4K 3 is found, but on audio there is no way to select the Ultrastudio, only system audio and Nvidia options are found.

If I reinstall version 17.2.2 everything works

any ideas?

Windows System, with dual 1080Ti, 96gigs ram, Ultrastudio 4K 3

Any help will be greatly appreciated
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Reynaud Venter

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Re: Davinci 17.4 no audio device

PostMon Oct 25, 2021 1:15 pm

What is the current configuration in Preferences > System > Video and Audio I/O?

Include of the screenshot of the entire window to illustrate the current settings.
⟦ Resolve Studio 17.4.2 | macOS 12.01 | Mac Pro Rack | 16-core 3.2GHz | 32GB RAM | Radeon 580X ⟧
⟦ Fairlight Console (DAE-1C-2F) + Fairlight Audio Accelerator | Intensity Pro 4K | Desktop Video 12.1 ⟧
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caryldeyn

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Re: Davinci 17.4 no audio device

PostMon Oct 25, 2021 1:27 pm

Hi

Here it is, this works perfectly on 17.2.2
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config.JPG
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Reynaud Venter

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Re: Davinci 17.4 no audio device

PostMon Oct 25, 2021 2:08 pm

Both Resolve 17.3 and 17.4 change the Video and Audio IO Settings from earlier versions.

A "Desktop Video" option is provided under the Audio I/O section along with a "Mirror audio I/O engine output" preference in the Video I/O section.

Example configuration.

17.4 IO Pref.png
17.4 IO Pref.png (91.09 KiB) Viewed 296 times
⟦ Resolve Studio 17.4.2 | macOS 12.01 | Mac Pro Rack | 16-core 3.2GHz | 32GB RAM | Radeon 580X ⟧
⟦ Fairlight Console (DAE-1C-2F) + Fairlight Audio Accelerator | Intensity Pro 4K | Desktop Video 12.1 ⟧
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caryldeyn

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Re: Davinci 17.4 no audio device

PostMon Oct 25, 2021 2:43 pm

When I select the Desktop video option, the monitor speaker configuration is greyed out, can't select anything
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Reynaud Venter

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Re: Davinci 17.4 no audio device

PostMon Oct 25, 2021 2:45 pm

caryldeyn wrote:When I select the Desktop video option, the monitor speaker configuration is greyed out, can't select anything
Have you restarted Resolve between configuration changes?
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Azem_Kola

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Re: Davinci 17.4 no audio device

PostMon Oct 25, 2021 3:44 pm

Any news with this issues facing same problem on Windows 10.
My system also crashes because of this error
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caryldeyn

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Re: Davinci 17.4 no audio device

PostTue Oct 26, 2021 3:02 am

Hi I don't think I have restarted Resolve when I changed to Desktop video, will try that next week, had to start working on a feature, and I prefer not to upgrade versions during a project.
Thanks for the help
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Azem_Kola

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Re: Davinci 17.4 no audio device

PostTue Oct 26, 2021 8:38 am

For those still having this issue, I have finally managed to fix mine by removing previews version of the Resolve out of my system first then re-install version 17.4

I hope that helps someone out there.
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caryldeyn

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Re: Davinci 17.4 no audio device

PostWed Oct 27, 2021 8:03 am

I finally did both suggestions, uninstall previous version and also restart resolve when changing for Desktop video for audio output, and that did the trick, is working now, thank you guys.

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