Resolve 17 won't start at all

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Alan_Smithee

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  • Real Name: Fynn Laupichler

Resolve 17 won't start at all

PostMon Nov 08, 2021 9:39 pm

Greetings,

before i installed the new version, i used Davinci Resolve 16.
Everything was fine.
Then the new version came and now i can't open Resolve 17.

I did a research on the internet and tried everything they said, but nothing worked.
Now i want to show the Dev-Team my Information-Logs, but i dont know how.

Im begging for help.

Sincerly,

Alan_Smithee
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Charles Bennett

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Re: Resolve 17 won't start at all

PostMon Nov 08, 2021 10:44 pm

To post logs for Windows do the following.
Attachments
Logs.JPG
Logs.JPG (44.09 KiB) Viewed 595 times
Resolve Studio 19.0b build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
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Alan_Smithee

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My Information (hopefully..)

PostWed Nov 10, 2021 5:44 pm

Alright,

These should be the informations about Davinci-Resolve and my computer (hopefully..)
I'm just going to post it here if no one has an issue with it.
By the way, i don't know how to uploade .nfo files. Please tell me when it's not working.

https://drive.google.com/file/d/1tvx7lI ... sp=sharing[/url]
https://drive.google.com/file/d/1HDXkBu ... sp=sharing[/url]
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Rohit Singhal

Blackmagic Design

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Re: My Information (hopefully..)

PostFri Nov 12, 2021 3:28 am

Alan_Smithee wrote:Alright,

These should be the informations about Davinci-Resolve and my computer (hopefully..)
I'm just going to post it here if no one has an issue with it.
By the way, i don't know how to uploade .nfo files. Please tell me when it's not working.

https://drive.google.com/file/d/1tvx7lI ... sp=sharing[/url]
https://drive.google.com/file/d/1HDXkBu ... sp=sharing[/url]



Hi Fynn. Can you please open up the access to the log files? They aren't accessible right now.
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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Alan_Smithee

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Re: Resolve 17 won't start at all

PostFri Nov 12, 2021 5:43 pm

Hello Blackmagic Team,

i apologize for this circumstances. I thought that these were already accessible.
If you still dont have access to these files, please let me know.

Sincerely,

Fynn
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Alan_Smithee

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The "right" way

PostSat Nov 20, 2021 4:48 pm

Hello,

I want to apologize to you for the long wait. I was not aware how to upload the file correctly.

Now I’m trying to do it this way.
If there’s anything, I’d like to ask for your feedback

Sincerely,

Fynn

https://www.file-upload.net/download-14 ... m.nfo.html

https://www.file-upload.net/download-14 ... 5.zip.html
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Rohit Singhal

Blackmagic Design

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Re: Resolve 17 won't start at all

PostMon Nov 22, 2021 3:58 am

Hi Fynn, Could you please try 17.4.2 from the website and see if it fixes your issue?
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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Alan_Smithee

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1. Good news 2. One more thing

PostSat Nov 27, 2021 11:54 am

Hi Rohit,

first of all, the programm worked. Finally! I want to thank you and the blackmagic team for your support and patience on this matter. I'm greatly thankful.

Now, there is one more thing.
How do i fix this issue?

https://www.file-upload.net/download-14 ... i.png.html

Sincerly,

Fynn

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