Davinci Reslove 17 Wont Start

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BxTokin

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Davinci Reslove 17 Wont Start

PostSun Dec 05, 2021 5:57 am

About a 2 years ago it worked on this computer. Back then this laptop only had 8 gigs of ram. Installed linux on it. Formatted last week installed Windows upgraded to 16gbs of Ram and put in a 250gb SSD and now Davinci wont work. I have attached my log file and here are the specs of my computer

Device name DESKTOP-JPG6VRJ
Processor Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz 2.30 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID AFD31D5F-2EA3-4977-8E8B-627B1157FEB0
Product ID 00325-96081-31277-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Graphics Card: NVIDIA GeForce GTX 960M

Im trying to add the log file i made one like support said, by using the bat file but its says it to large to put in on here its named zia09872 and its only 218mbs?
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Peter Chamberlain

Blackmagic Design

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Re: Davinci Reslove 17 Wont Start

PostSun Dec 05, 2021 8:42 am

Put on dropbox or similar and poor link here with a space in the path
DaVinci Resolve Product Manager
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BxTokin

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Re: Davinci Reslove 17 Wont Start

PostSun Dec 05, 2021 4:42 pm

think i did this right

dropbox.c om /s/wvau9yqbvflgov0/zia09872?dl=0
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hockinsk

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Re: Davinci Reslove 17 Wont Start

PostSun Dec 05, 2021 8:33 pm

Disable your Intel® HD Graphics 530 in Device Manager, start Resolve, check the GPU is set to your Nvidia, close Resolve and re-enable Intel® HD Graphics 530 again. That worked for me on an Intel(R) Core(TM) i7-6600U CPU with the ntel® HD Graphics 520 and has for others too. See if you can upgrade the graphics drivers too.
Intel i7, 32GB LPDDR4, NVIDIA GTX 1650 6GB, Windows 10, Davinci Resolve Studio 18.0.4
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BxTokin

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Re: Davinci Reslove 17 Wont Start

PostMon Dec 06, 2021 3:25 am

hockinsk wrote:Disable your Intel® HD Graphics 530 in Device Manager, start Resolve, check the GPU is set to your Nvidia, close Resolve and re-enable Intel® HD Graphics 530 again. That worked for me on an Intel(R) Core(TM) i7-6600U CPU with the ntel® HD Graphics 520 and has for others too. See if you can upgrade the graphics drivers too.


That got it to open as soon as I clicked new project it crashed
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hockinsk

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Re: Davinci Reslove 17 Wont Start

PostMon Dec 06, 2021 8:26 am

Resolve probably still trying to use the Intel GPU. Update youe Intel & Nvidia drivers (not from Windows update, download them from Intel & Nvidia) and when on project splash, 'ctrl + ,' and select the following GPU settings (for your equivalent devices) and then in Windows Graphics Settings, set the resolve.exe application to use the Nvidia too. Restart system and try again. Use 'ctrl + ,' without opening a project to see if the settings have stuck to Nvidia.

Note: my Nvidia displays as Intel on Windows for some reason, it's a bug in Windows I think.
Attachments
drgpu.png
drgpu.png (126.87 KiB) Viewed 1674 times
Intel i7, 32GB LPDDR4, NVIDIA GTX 1650 6GB, Windows 10, Davinci Resolve Studio 18.0.4
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chelseamallmann

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Re: Davinci Reslove 17 Wont Start

PostSun Jan 23, 2022 9:13 pm

Hello,

I am a new YouTuber. I have been using DR 17 for about a month. I got a new computer in December as the one 1 have was new enough. Davinci was working great. a few days ago I tried to open it up and nothing. I get the loading circle by my mouse 2x for a few seconds then nothing.

I watched Scott Fichter's video on ways to fix this problem, but to no avail. I tried the things below as he suggested in his video:
■ System Requirements
■ The Video Driver update fix
■ USB Peripherals
■ The VPN Fix
■ Resolution with the Windows Compatibility Troubleshooter
■ Blocked port discovery
■ The OFX plugins issue
■ The new asset crash fix

I am not an overly tech savvy person and have self taught through YouTube videos so far for DR 17. I read a few of the forums here. But don't understand it all, so I figured I would reach out here.

Computer Specs
Processor Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
Installed RAM 12.0 GB (11.8 GB usable)
Device ID 69C0D112-0376-4010-85EE-82E447BB5D12
Product ID 00342-21930-87490-AAOEM
System type 64-bit operating system, x64-based processor

Here is the log:
DaVinci-Resolve-logs-20220123_132426

Guidance from Dwayne and you guys here at Blackmagic would be appreciated. Thank you.

Chelsea
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chelseamallmann

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Re: Davinci Reslove 17 Wont Start

PostThu Jan 27, 2022 4:06 am

Thank you hockinsk for the reply. I Believe I updated INTEL, but I couldn't get NVIDIA to install on my computer. DR still wont open.
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Charles Bennett

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Re: Davinci Reslove 17 Wont Start

PostThu Jan 27, 2022 1:33 pm

What Nvidia GPU do you have in your system?
Resolve Studio 19.0b1 build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.

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