Tangent Ripple is recognized by 17.4.3 but doesn't work

Hello,

I have a Tangent Ripple connected directly to my computer via USB. It is powered and according to the Tangent Mapper Diagnostic Information function, Resolve has control over it (see below). In the Resolve preferences, I set the panel to Tangent Element since the Ripple emulates it (see below as well).

However, Resolve does not react to either the trackballs or the buttons, although the Tangent HUD driver symbol and a window simply saying "DaVinci Resolve" appears on my other screen when I move the trackballs. The A button adds "Trackball - Level YRGB" to the window, so I know that both the trackballs and the buttons work. I already restarted Resolve several times and the computer twice.

The Ripple used to work with the previous Resolve version, however, this is the first time I'm using it with 17.4.3 and Windows 11.

Does anyone else have this problem with Ripple and 17.4.3?


Windows 11
Resolve Studio 17.4.3 (current)
Tangent Ripple

Tangent Ripple diagnostics:
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Tangent Mapper v2.4.2
Connected to TangentHub v1.7.0
Running on Windows 10 (10.0)
Host name is ...
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ALTernate function lock is disabled
Mapper follow mode is enabled
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Configured for 9 panels
DHCP for ethernet panels is enabled

1: Ripple, serial 17909521, [0x00110001]
2: Element-Tk, serial 00000000, [0x000C0001]
3: Element-Mf, serial 00000000, [0x000D0001]
4: Element-Kb, serial 00000000, [0x000E0001]
5: Element-Bt, serial 00000000, [0x000F0001]
6: Wave / Wave2, [0x000A0001]
7: Arc-Function, serial 00000000, [0x00120001]
8: Arc-Grading, serial 00000000, [0x00130001]
9: Arc-Navigation, serial 00000000, [0x00140001]

Last changed on Thu 20. Jan 23:44:39 2022
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0 panel licences installed
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Paired with 0 WiFi devices
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There is 1 connected application
'DaVinci Resolve' has control of the panels
Auto-select is enabled

1: 'DaVinci Resolve', [ACTIVE], [0x00010000]
Running in Unmanaged mode
Ripple-Tk emulation is enabled
Associated with process name 'Resolve.exe'
Preset control map defined by the application
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Just tried it again and it works now! If you have the same problem apparently you just need to wait 24 hours