Peter Chamberlain wrote:What macOS is installed?
Which GPU do you have?
You have a license for the App store version and not the BMD web site version so which App Store version is installed? If not the latest Studio version please try that.
Installed the latest version from the apple store 17.4.3 (uninstalled and reinstalled about 3 times in the past week now- ended up downloading the free version from Blackmagic for the time being as I'm grading a project and need the program at least to start till I can get my studio version back)
GPU
Chipset Model: Radeon Pro Vega 64
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 16 GB
Vendor: AMD (0x1002)
Device ID: 0x6860
Revision ID: 0x0000
ROM Revision: 113-D0500D-114
VBIOS Version: 113-D05001A1XT-018
Option ROM Version: 113-D05001A1XT-018
EFI Driver Version: 01.01.114
Metal Family: Supported, Metal GPUFamily macOS 2
Displays:
iMac:
Display Type: Built-In Retina LCD
Resolution: Retina 5K (5120 x 2880)
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: No
Connection Type: Internal