Files in External Hard Drive not appearing

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MRansd

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Files in External Hard Drive not appearing

PostFri Mar 06, 2020 6:01 pm

All my connected external hard drives are appearing in the upper left under "Media Storage." However, when I click on the little arrows to the left of the drives, nothing appears on these 2 drives. The drop down arrow points downward but the files on these drives do not appear. However, for one of my external hard drives (see "Mobile Drive" in attached doc), the files do appear as you can see. So why are the files not showing up for these other 2 drives? (I just upgraded to DR 16.2, in case that matters). Any help would be much appreciated. I'm new to DR so maybe I'm just not doing something simple.
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Screen Shot 2020-03-06 at 9.56.00 AM.png
Screen Shot of External Hard drives
Screen Shot 2020-03-06 at 9.56.00 AM.png (318.45 KiB) Viewed 2995 times
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Dwaine Maggart

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Re: Files in External Hard Drive not appearing

PostFri Mar 06, 2020 6:16 pm

The most likely explanation for your screen shot, is that there are no files in the Business drive that Resolve supports.

Resolve won't display files it doesn't support.
Dwaine Maggart
Blackmagic Design DaVinci Support
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CareyP

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Re: Files in External Hard Drive not appearing

PostSun May 22, 2022 1:03 am

Now I'm getting the same behavior, and I'm on 18 Beta. Here's the thing, if I drag & drop the files to the Cut page media pool, they appear there, I can put them on a time line etc.

BUT - I can't see anything below the SSD drive letter in Media page.

When I try to track a shirt Red shirt against white curtain from Camera 1 it shows a mask for the frame I stroked on, but when it moves the mask and tracking go away. Simply drawing another stroke will cause that frame to get a mask, and then everything stops.

So I copied the files to my Seagate 10TB external HDD and I do see them and can track Camera 2. Camera 1 still has the one frame only problem.

Possibly two different issues.

Edit to add - the files will play and render proxies etc. Just don't want to track.

the external SSD is a Crucial X8 1 TB drive I bought to hold media while on the road. What up?
CareyP
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Jim Simon

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Re: Files in External Hard Drive not appearing

PostSun May 22, 2022 12:59 pm

There is a special form for version 18 issues, Carey.

viewforum.php?f=36
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CareyP

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Re: Files in External Hard Drive not appearing

PostSun May 22, 2022 2:28 pm

Thanks Jim, I'll post the tracking issue there. As for the files not appearing, after rebooting myself (sleep) and the computer, the files are appearing. I found a right-click on the drive give a "Refresh" option. That brought up the contents of the SSD as expected. Just saying in case someone else stumbles on this thread.
CareyP
DR Studio 18.5B Build 31
Spd Edt
Win11 Pro, auto ud
CPU:AMD Ryzen 7 5800X3D
Mem:64 GB (2 x 32 GB) DDR4-3600 CL18
Video:GeForce RTX 3060 12GB
MB:Asus TUF GAMING X570-PLUS
Mon:Viewsonic VX3276-4K-mhd 32 in 4k
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grobax

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Re: Files in External Hard Drive not appearing

PostFri Sep 01, 2023 7:26 am

I was having the same issue with files on my mounted network storage drive not appearing. I was also having issues with imported media randomly showing as offline in my timeline. A reboot of my machine fixed both of these issues.

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