Davinci resolve 18 not working

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  • Posts: 1
  • Joined: Tue Oct 04, 2022 5:59 am
  • Real Name: Luke Nicol

Davinci resolve 18 not working

PostTue Oct 04, 2022 6:03 am

I have been using davinci resolve as my main editor, suddenly it wont load.
I have tried everything, deleting all the files, reinstalling it, even deleting the files in the registry and reinstalling it. I have even tried older versions, same problem.
Please help!

Jim Simon

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  • Joined: Fri Dec 23, 2016 1:47 am

Re: Davinci resolve 18 not working

PostTue Oct 04, 2022 2:53 pm

You don't give us much to go on. Give the FAQ a good read. It goes over some troubleshooting steps, as well as what information to post if those fail.

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Dwaine Maggart

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Davinci resolve 18 not working

PostTue Oct 04, 2022 8:16 pm

Since you mentioned registry:

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support

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