Mon Nov 28, 2022 9:45 pm
Skier, I am happy to find that your suggestion to replace the clip worked, when I tried one. Thanks very much.
My expectations for relinking were based on what I was used to with Premiere Pro. This was CS6, from an actual CD. There, even if something was renamed, when it indicates the 1st one is missing, I'd go to the folder and indicate which is the correct one, and then apparently based on size and other factors it would replace that and all the other ones that were in the project in that folder. This is what I call smart.
And if I seem extra upset, it is because after calling the tech help number for the studio version, I was 9th in line, when my turn came, the guy didn't know anything about solving my problem, said he would escalate, create a ticket, and within 5 minutes send me an email with instructions on what info I should send to them. After a couple hours passed, I called back, said I'd received nothing, made sure they had the right email, repeating a letter at a time, and still got nothing. After Thanksgiving I called again and had 'leave a message'. Now almost a week has passed with no response. Fake help, it seems.
Robirdman Resolve Studio 18.1.2 Build 6 | Win 11 Home | Dell XPS 8950, 64-based PC, 12th Gen Intel(R) Core(TM) i9-12900, 2400 Mhz, 16 Core(s), 24 Logical Processor(s), 32.0 GB RAM, NVIDIA GeForce RTX 3060 12GB, Seagate Internal 14t Ironwolf. C: 2T SS