frequent crashes since latest update-unusable

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aquinox

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frequent crashes since latest update-unusable

PostTue Jan 24, 2023 9:43 am

Dunno why but the latest update is crappy. Perhaps you want to change the file size limit for attachment as my diagnostics log didn't upload here, to 2-3 mb.
AMD3700x
32GB DDR4
RTX2060 super
SSD
Win10


Time wasted due to resolve bugs: 38 hours (and counting.. just used for 6 months)
Time wasted due to Premiere bugs: 108 hrs (final)
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Charles Bennett

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Re: frequent crashes since latest update-unusable

PostTue Jan 24, 2023 11:32 am

This is the way to generate and upload logs. ;)
Attachments
Log and NFO Information.JPG
Log and NFO Information.JPG (46.64 KiB) Viewed 523 times
Resolve Studio 18.1.4 Build 9
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aquinox

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Re: frequent crashes since latest update-unusable

PostWed Jan 25, 2023 3:41 pm

I did that, It is too much effort to put it on a separate filesharing site, that is the point ;)

It takes 95% of my 16gb laptop system memory after crashing, seems the latest update causes memory leaks/water falls

https://easyupload.io/58yupi
AMD3700x
32GB DDR4
RTX2060 super
SSD
Win10


Time wasted due to resolve bugs: 38 hours (and counting.. just used for 6 months)
Time wasted due to Premiere bugs: 108 hrs (final)
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Jim Simon

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Re: frequent crashes since latest update-unusable

PostWed Jan 25, 2023 3:44 pm

aquinox wrote:t is too much effort to put it on a separate filesharing site
It's a LOT less effort than pretty much anything you do to produce a finished film or video.

So unless you can find a way to finish your project without that effort... ;)
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lewij7

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Re: frequent crashes since latest update-unusable

PostWed Jan 25, 2023 4:57 pm

I am in the same boat and I just purchased the studio version. I've tried rendering in 1080 as opposed to 4K. I have 2 16x9 pictures in the timeline that I am going to removed and try next. But I just can't seem to figure out why it crashes all the time.

Windows 11 Pro
Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
32.0 GB (31.7 GB usable)
NVidia GTX 1650 4 GB
Intel UHD Graphics 630 15.9 GB

I realize that the Nvidia card should have 12 GB of memory. But I haven't ever had the crashing problem before and I have only worked on 2k and 4k videos.

https://easyupload.io/gapw3b

Any help would be appreciated.
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Steve Alexander

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Re: frequent crashes since latest update-unusable

PostWed Jan 25, 2023 4:58 pm

To add to this, it's to your benefit to post your logs. I am finding 18.1.2 very stable on my MacBook Pro. Could be an issue with the latest update using more memory or it could be that your 16 GB of RAM is simply not enough to run Resolve. The logs might give some clues to BMD.
Time Traveller
Resolve Studio 18.1.4 | Fusion Studio 18.1.3 | Win 11 Pro (22H2) | i9-7940x, P4000 (517.40, 8GB VRAM), 64GB RAM, M.2 boot, SSD scratch, RAID10 data | (laptop) 16" MacBook Pro M1 MAX, 32 GPU cores, 64 GB RAM, 2 TB SSD, Ventura 13.2.1
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aquinox

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Re: frequent crashes since latest update-unusable

PostThu Jan 26, 2023 9:39 pm

I tell Resolve specifically not to use more than 9gb in the settings, so it is just bad programming (reduced from 11 since this downgrade). Plz fix BM
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Steve Alexander

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Re: frequent crashes since latest update-unusable

PostThu Jan 26, 2023 9:46 pm

aquinox wrote:I tell Resolve specifically not to use more than 9gb in the settings, so it is just bad programming (reduced from 11 since this downgrade). Plz fix BM

You can always hope. My guess is that Resolve needs more RAM to do its job than the minimum you are specifying. Maybe BMD support will chime-in here with some suggestions assuming you've already read the FAQ section that explains what the support staff will require from you in order to address the bug.
Time Traveller
Resolve Studio 18.1.4 | Fusion Studio 18.1.3 | Win 11 Pro (22H2) | i9-7940x, P4000 (517.40, 8GB VRAM), 64GB RAM, M.2 boot, SSD scratch, RAID10 data | (laptop) 16" MacBook Pro M1 MAX, 32 GPU cores, 64 GB RAM, 2 TB SSD, Ventura 13.2.1
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aquinox

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Re: frequent crashes since latest update-unusable

PostThu Jan 26, 2023 10:09 pm

Steve Alexander wrote:To add to this, it's to your benefit to post your logs. I am finding 18.1.2 very stable on my MacBook Pro. Could be an issue with the latest update using more memory or it could be that your 16 GB of RAM is simply not enough to run Resolve. The logs might give some clues to BMD.

what I mean is that they should facilitate that by making their file limits in line with their logs.
AMD3700x
32GB DDR4
RTX2060 super
SSD
Win10


Time wasted due to resolve bugs: 38 hours (and counting.. just used for 6 months)
Time wasted due to Premiere bugs: 108 hrs (final)
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pappyjay

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Re: frequent crashes since latest update-unusable

PostSun Feb 05, 2023 4:22 am

To the OP, are you still experiencing issues with 18.1.2

I am on the first 18 version 18.0.1 and am thinking its time to finally upgrade now that my edit is completed for my project. I'm swayed by the Noise cancelling feature in 18.1 but seeing a few are experiencing issues, I thought I'd check first before diving in.
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aquinox

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Re: frequent crashes since latest update-unusable

PostWed Feb 15, 2023 5:30 pm

Yes, still. seems like they hiked allowed memory usage without proper protocols limiting this, or something like that. so memory runs full and crashes.
AMD3700x
32GB DDR4
RTX2060 super
SSD
Win10


Time wasted due to resolve bugs: 38 hours (and counting.. just used for 6 months)
Time wasted due to Premiere bugs: 108 hrs (final)

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