Recovering Activation Key?

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sciphi

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  • Joined: Tue Oct 25, 2022 3:25 am
  • Real Name: Jason Rennie

Recovering Activation Key?

PostWed Mar 22, 2023 6:28 am

I have been running Davinci Resolve Studio on a Linux desktop and it has been great except if I need to do some sound tweaking. So I recently purchased a Mac do so some lighter editing on and I wanted to install Davinci Resolve Studio on the Mac as well, so I could load the project up and make use of some audio plugins I have on the mac that are not available for linux.

However, I cannot find my activation key anywhere. Perhaps the email got deleted? I don't know. I have the serial number and reciept but not the activation code. Is there anyway to recover that code from my linux install or how do I go about getting the activation key back?

Assuming I can have two activated copies on two machines that are not used at the same time?
Davinci Resolve Studio 18.1.1 Build 7
Pop!_OS 22.04 LTS
11th Gen Intel® Core™ i7-11700F @ 2.50GHz × 16
64GB RAM
GeForce RTX 3060 12GB
1TB NVM drive
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Uli Plank

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Re: Recovering Activation Key?

PostWed Mar 22, 2023 8:49 am

While that key should be treated like cash, you should contact support. With that serial from the receipt you have a chance.
DaVinci Resolve is very capable even for free, but you need the right hardware!

Studio 18.1.4, MacOS 12.6.6, 'sandboxed' 18.5b3 under 13.4
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPad Pro M2 16 GB
Speed Editor, UltraStudio Monitor 3G, iMac 2017
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sciphi

  • Posts: 12
  • Joined: Tue Oct 25, 2022 3:25 am
  • Real Name: Jason Rennie

Re: Recovering Activation Key?

PostThu Mar 23, 2023 8:00 pm

I'm in Australia and the Australian support people were very helpful and sent me my activation code again. I made sure to write it in a text file in dropbox this time so it didn't get lost.
Davinci Resolve Studio 18.1.1 Build 7
Pop!_OS 22.04 LTS
11th Gen Intel® Core™ i7-11700F @ 2.50GHz × 16
64GB RAM
GeForce RTX 3060 12GB
1TB NVM drive

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